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| Job Description |
Insurance Positions !
JOB DESCRIPTION
Designation : Claims Assistant (Property and Casualty Claims)
Report To : Assistant Executive Officer Executive Officer Executive Assistant Manager Assistant General Manager
Responsible For : Medical expense, Travel and Fire claims
JOB DUTIES:
1. Support Role
To provide clerical support to executives and manager on claims reported under H and S, MPAS, Travel and Fire classes.
2. Registration of new claims
To help superior to check basic details on standard straightforward claims like POI, place of accident/loss, interests /persons insured and premium status etc prior to registration of claims. To report to superior in-charge of the account if the basic details are not in order.
To adhere to registration procedure and time frame allowed.
To print out policy schedule, do reserve provision (if possible), key case data into system, print out registration report, PLAs if necessary, create document file etc.
3. Incoming and outgoing correspondence
To deal with incoming correspondence relating to accounts under care. For existing claims, to track down the case file by tracing the Claim No from the system and pass files to superior in-charge of the case.
To update reserves and do Apex entries when necessary in accordance with procedural requirements and time frame allowed.
To handle standard correspondence like acknowledging of claim notification, releasing letters to request for standard claim documents, issuing standard reminders for outstanding correspondence etc.
4. Processing payments
To process claim payments including raising payment vouchers and doing Apex entries, printing SLAs etc as required by procedural requirements and time frame allowed.
To update Payment Report when cheques together with payment files are returned from A/C dept
To check statements from cash-less service providers and report problem cases to Assistant Manager
5. Diarying of files
To KIV cases for superior and retrieve KIV files for superior in accordance with KIV reports.
6. Telephone enquiries
To help to answer inquiries over claim procedure, status of claim, payment etc. If inquiries are beyond her, to pass it on to superior in-charge to handle.
7. Monthly duties
To collect daily faxes, date stamp all incoming correspondence and sort out correspondence for superior's screening. To collate all outgoing daily correspondence for managers viewing. Daily despatch of claim files to Accounts Dept. These tasks are rotated amongst all clerks in the P and C department on monthly basis.
8. Relief work
To cover the duty of clerk who does similar work but goes on long leave.
POLICY PROCESSING DEPARTMENT (MARINE)
Designation : Assistant (PP)
Report To : Assistant Manager
Responsible For : Job Duties in Policy Processing Department
JOB DUTIES:
1. Collect faxes, invoices stamp date received and record to fax register in PC.
2. Sorting and record account code, existing rates, terms and conditions on application and invoices.
3. Retrieve and print out COL application
4. Mapping of application from Internet to computer system and distribute to staff for sorting, attachment of clauses and sending.
5. To issue policies and Tax Invoices.
6. Checking for error and typing mistake of printed out policies and Tax Invoices.
7. Sorting and attaching relevant insurance clauses to the printed policies and split documents into different batch for signature.
8. To obtain exchange rates from business times newspaper basing on average of buying and selling currency rates and input into AS400 system every first day of the week.
9. Passing endorsements for amendment of vessel, sailing date, etc. and cancellation of policies as and when required.
10. Prepare cover note application and send to clients, follow up reminder and ensure declaration of cover notes.
11. In charge of allotted clients with monthly declaration of shipments for preparation of policies declared on a monthly basis. (require calculation of premium, photo copying and statistics records)
12. Filing of policy copies and tax invoices in running order to master policy files. (required on rotation basis). Packing policy to store/ Mitsui-Soko warehouse
13. Sorting and sending of daily policies to clients on daily basis.
14. Photo copying of all relevant shipping invoices and documents as and when required.
15. Send reminder letter to client for monthly declaration.
16. Answer to general calls and enquiry on policy matter
17. Recording of daily issued policy number, mode of sending and initial to the daily policy register in PC
18. To check vessel details and key into PC for risks accumulation.
SINGAPOREAN AND PR ONLY
Interested applicants please email resumes to raymond.fesco@gmail.com
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