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 Job Information
Title

Customer Service Officer

Role Bank Customer Service Officer
Category Financial Services - Banking
Location Singapore
Company Company Confidential ,  Vacancies [ 4 ] (Posted on Tuesday January 16th,2007 03:33 PM)
Experience 1 to 2 Years
Educational Qualification No preference
Skills Inter-personal
Finance - Banking
Negotiation
Salary --
Career Level Mid Career (2+ years of experience)
Job Type Permanent
Job Status Full Time
Open to Foreigner NO
 Job Description

Customer Service Officer


Roles and Responsibilities :
- Handle customers' instructions for loan and deposits
- Ability to understand customer peculiarities
- Liaise with other internal departments to facilitate smooth workflow and ensure customer satisfaction
- Ensure all customer instructions are handled promptly and accurately
- Promote teamwork and collaboration within the department

Requirements :
- Able to handle pressures
- Excellent communication and leadership skills
- Ability to handle ambiguity and solve complex issues
- Commitment to service excellence
- Good analytical and problem solving skills
- Attention to detail
- Good understanding of control and compliance guidelines
- Strong Operational knowledge preferred

Please send your resume not later than Feb 4, 2007.
We thank you for your interest in this position, however, we will only able to respond to those shortlisted.
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