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| Job Information |
| Title |
Network - Voice Engineer |
| Role |
Middle Level |
| Category |
Computer/IT - Software
Computer/IT - Networking
Computer/IT - IT Services
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| Location |
Singapore
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| Company |
Mascon Global Limited , Vacancies
[
3 ] (Posted on Thursday April 5th,2007 03:35 PM) |
| Experience |
5 to 7 Years |
| Educational Qualification |
No preference |
| Skills |
Project Management
Others
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| Salary |
-- |
| Career Level |
Mid Career (2+ years of experience) |
| Job Type |
Permanent
Temporary/Contract/Project |
| Job Status |
Full Time
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| Open to Foreigner |
NO |
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| Job Description |
Network - Voice Engineer
Position: Network Engineer – TCS Voice Planning and Technical Support
Duties:
· Maintain a strategic understanding of the existing infrastructure and its relationship to the business
· Roll-Out of IP Telephony and IPCC in the region
· Lead internal resources for optimal voice network design and adherence to Clients policies.
· Proactively plan and manage the implementation of voice services and voice network for Clients entities globally.
· Project Manager for complex voice technology design, voice network design and equipment Proof of Concept implementations.
· Coordinate voice PABX and network upgrade, implementation, and test plans.
· Ensure compliance with international regulatory voice guidelines.
· Consult with client organizations to understand their business, technical, and financial needs.
· Perform as the customers consultant for all of Clients voice technology related services.
· Perform level 3 technical support and escalation for telecommunications voice issues.
· Assist clients and peers with planning for voice services and equipment.
· Build teamwork with personnel of diverse cultures and languages across multiple time zones.
· Creating and maintaining productive relationships with suppliers of telecommunications services to increase knowledge about new network services and equipment.
· Evaluate vendor capabilities.
· Develop solutions to share communication facilities among different Clients entities.
· Provide technical and management support to peers.
· International travel is necessary – experience is required.
· Meetings outside of normal business hours will be necessary to accommodate global client schedules.
· Requires the ability to manage multiple projects simultaneously each with critical deadlines
· Requires management of cross-functional/multi-departmental global projects with many perspectives, cultures, geographies to involve, manage, influence within Client’s and the suppliers organization
Qualifications:
· Bachelor degree in a business, international, or technical discipline.
· 3+ years of relevant work experience in related area and increasing responsibility.
· Industry certification related to Cisco based IP Telephony, Cisco Based Contact Center – IPCC, PABX, voice system; routers, security, operating systems, etc. are desirable.
· Cisco Certification – CCNP / CCNA
· Good leadership, communications, and facilitation skills.
· Requires an advanced level of competency in complex voice technologies, networking technologies, and international standards. Specially in Multi Brands traditional PABX knowledge and new IP PABX.
Interested Candidates kindly forward your resume to: minom@4-serv.com
Thank You !!!
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