Patient Service Associate

Role Frontline Customer Service
Date Posted Tuesday January 13th,2015 03:44 PM
Viewed 13068 times
Applied 1 times
Category Administrative Services - Administrative
Customer Care Services - Others
Service Provider - Others
Location Singapore
Experience 1 to 2 Years
Educational Qualification GCE 'O' Level/GCE 'N' Level
Skills Inter-personal
Microsoft Office
Salary --
Career Level Entry Level (less than 2 years of experiences)
Job Type Permanent
Job Status Full Time
Open to Foreigner NO
 Job Description

Patient Service Associate

The Challenge

You will facilitate patients' journeys through the various service points in our clinics and provide strong support to our clinicians in their delivery of quality care to our patients.
You will be required to perform patients’ registration, appointment scheduling, cashiering, handling patients’ general enquiries, screening of patients' general condition and administrative duties. In addition, you will participate in team project works to make continuous improvements to the clinic's operations and service quality.

The Requirements:

Polytechnic Diploma, GCE 'A' / 'O' / 'N' level or Higher / NITEC qualification
Frontline and customer service experience in Healthcare / Retail Industry
Good communication and interpersonal skills
Bilingual in English and Mandarin for handling Mandarin speaking clients
Positive thinker and good team player
Passion for service excellence and process improvements
Ability to multi task and work in a fast-paced and dynamic environment
Able to commit to 5.5 days workweek

Vacancies available: North-east, North, West and central area.
Salary package: Depending on individual qualification and experience.

Interested, please send resume in MS WORD format with recent PHOTO attached to .

We regret that only shortlisted candidates will be notified. EA License No: 10C3183, EA personnel: Tan Seok Gee. R1104918.

This position is only open to Singaporean/PR or those who hold valid residency status

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