Service Desk Engineer

Role Renewable Contract
Date Posted Monday January 29th,2018 12:10 PM
Viewed 688 times
Applied 3 times
Category Computer/IT - Software
Computer/IT - Hardware/System
Computer/IT - IT Services
Location Singapore
Company
Experience 1 to 2 Years
Educational Qualification Polytechnic/Diploma
Skills Others
Salary --
Career Level Entry Level (less than 2 years of experiences)
Job Type Temporary/Contract/Project
Job Status Full Time
Open to Foreigner YES
 Job Description

Service Desk Engineer


Work Details:

- 12 hours shift of half day Saturday may be required
- $3000 for Senior Service Desk Engineer
- Location at North East

Responsibilities:
- Provide client support and services. Be present and available to clients requiring any IT related technical assistance
- Respond to queries from all emails and calls
- Be familiar with each client and their respective applications
- Learn fundamental operations of commonly used software, hardware, and other equipment
- Follow standard Service Desk operating procedures; accurately log all Service Desk tickets using the defined tracking software

Requirements:
- Ability to provide technical support via the phone; good phone skills, professional demeanor
- Effectively bilingual to liaise with both English and Mandarin speaking clients
- Good problem skills, ability to visualize a problem or a situation and think abstractly to solve it
- Ability to handle constantly changing flow or traffic; remain productive during slow times, be able to multitask effectively during busy times, exercise patience and professionalism during stressful situations
- Working knowledge of common operating systems and software applications
- Experience and knowledge in Windows XP, 7. MS Suite or Office products, network connectivity, printer mapping, and anti-virus
- Experience in PC hardware troubleshooting and diagnosis
- Experience in supporting end-users for their daily IT usage problem via the phone
- Good in client service, oriented with good communication and interpersonal skills

How to Apply:
Kindly send your detailed resume to for evaluation. Only shortlisted candidates will be notified.

Thank you all for your interest in this position. Visit http://www.acetech.net/candidate now for more job vacancies!

ACETECH MANPOWER CONSULTANCY PTE LTD
EA License No. 02C2819
EA Reg. No. 1768704
www.acetech.net


Alert! Beware of scam targeting candidates wish to work overseas.
Please read this: Beware of job scam


Bookmark or share this page with:


Search again




By using any service in this website, you indicate that you agree to be bound by the Terms and Conditions of the site