IT Support Engineer ( / 7 Shifts)

Job Overview

Job Type
Permanent
Salary
$2,000 - $4,000 Per Month
Date Posted
11 days ago
Expiry Date
23-Feb-2023

Additional Details

Applied
0 times
Job Views
17

Job Description


  • Support project teams in implementation, installation and configuration of PCs/Workstations OS., applications and related peripheral devices.
  • Provide phone and on-site support, resolving, troubleshooting and investigating issues pertaining the PCs, applications and peripherals for systems.
  • Log incidents (either via phone or email) into incident management system.
  • Track and handle all incidents within SLA.
  • Follow through all the necessary escalation (even set reminder) to L2 and/or L3 teams(s).
  • Facilitate the recording daily situation report for management review.
  • Knowledge in Office automation tools, MS Operation Systems.
  • Experience in desktop software for patch management, software packaging and software delivery is an added advantage.
  • Proficient in Microsoft Office, e.g Words, Excel, PowerPoint, etc.

Location

SINGAPORE

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