IT Support Engineer ( / 7 Shifts)
Job Overview
Location
Central Singapore
Job Type
Permanent
Salary
$2,000 - $4,000 Per Month
Date Posted
11 days ago
Expiry Date
23-Feb-2023
Additional Details
Applied
0 times
Job Views
17
Job Description
- Support project teams in implementation, installation and configuration of PCs/Workstations OS., applications and related peripheral devices.
- Provide phone and on-site support, resolving, troubleshooting and investigating issues pertaining the PCs, applications and peripherals for systems.
- Log incidents (either via phone or email) into incident management system.
- Track and handle all incidents within SLA.
- Follow through all the necessary escalation (even set reminder) to L2 and/or L3 teams(s).
- Facilitate the recording daily situation report for management review.
- Knowledge in Office automation tools, MS Operation Systems.
- Experience in desktop software for patch management, software packaging and software delivery is an added advantage.
- Proficient in Microsoft Office, e.g Words, Excel, PowerPoint, etc.
Tags
Location
SINGAPORE
Company Details
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