Editorial summary

The company is seeking an Air Freight Operations Officer to independently manage airfreight import shipments, ensuring compliance with quality standards through documentation, booking, shipment control, customs handling, and communication with carriers and subcontractors. The role involves preparing export documents, providing customer support, handling pre-alerts, tracking shipments, and managing complaints, invoices, and job costing. The position offers a salary of 3,200 and requires strong organizational and communication skills within a logistics environment. The role is based in the West region and involves working five days a week.

This summary is AI-generated and may contain inaccuracies. Please refer to the full job description below.

Job description

[This job id 14680 first appeared in Job-Q.com on 16 Jun 2026]

Responsibilities:

• Independent handling of shipments in the field of Airfreight Import in accordance with our quality standards (among other things documentation, booking, shipment control, transport insurance, accounting, customs handling)
• Communication with carriers and subcontractors.
• Follow up daily shipments orders and prepare full set of export documents
• Customer support and services.
• Handling Pre-Alert to destination offices/agents.
• Offer preparation and tracking.
• Handling of complaints.
• Issue invoices and supporting documents to customers and agents.
• Check job costing for every file handled and ensure no loss.
• Communication with our branch offices.
• Handling of import customs issues.
• Perform any other related tasks as required or assigned by manager.

Requirements:

• Minimum Diploma/Degree in Logistics, Supply Chain Management, or related field.
• 2+ years of experience in Airfreight Import operations, including documentation, customs clearance, and shipment coordination.
• Familiarity with airway bills, customs regulations, and freight forwarding processes.
• Ability to prepare and verify export documents accurately.
• Ability to liaise with carriers, agents, and customers professionally.
• Experience in handling customer complaints and providing solutions.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified

Reeve Lim Kok Kiong
Recruit Fast Pte. Ltd. (EA License: 23C1828) 
EA Personnel: R1330005
Email: reeve@recruitfast.sg 
Website: www.recruitfast.sg

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