Editorial summary

The company, a leader in Life Sciences Engineering and Automation Consultancy solutions in Singapore, is seeking a Benchtop Support Engineer with intermediate experience in laboratory and IT system support. The role involves providing first-level technical assistance for various analytical instruments such as HPLC, GC, balances, pH meters, spectrophotometers, and titrators, along with routine maintenance and calibration. The position is based in the West and offers a negotiable salary of approximately 9,000 SGD annually. The contract is renewable on a yearly basis.

This summary is AI-generated and may contain inaccuracies. Please refer to the full job description below.

Job description

[This job id 24321 first appeared in Job-Q.com on 07 Aug 2026]

Your new company

Client is a leader in a Life Sciences Engineering & Automation Consultancy solutions in Singapore, seeking to hire a yearly renewable Benchtop Support Engineer.

• Location: West
• Salary: Negotiable

Your new role

We are seeking a Benchtop Support Engineer with intermediate experience in lab/analytical instrument and IT system support.

• Provide first-level technical support for a wide range of laboratory and benchtop analytical instruments, including HPLC, GC, balances, pH meters, spectrophotometers, and titrators.
• Conduct routine preventive maintenance, calibration verification, and troubleshooting activities to ensure maximum equipment uptime and reliability.
• Diagnose, document, and resolve instrument-related issues, escalating complex technical faults to external vendors or specialists when required.
• Support equipment qualification and validation activities (IQ, OQ, PQ) in accordance with site procedures and regulatory requirements.
• Maintain accurate and GMP-compliant documentation, including equipment logbooks, maintenance records, and calibration reports.
• Coordinate preventive maintenance, calibration schedules, and service activities with laboratory users, planners, and third-party service providers.
• Manage and monitor spare parts and consumables inventory to support uninterrupted laboratory operations.
• Ensure compliance with EHS, data integrity, quality standards, and regulatory requirements across all maintenance and support activities.
• Provide technical support and troubleshooting assistance for Laboratory IT systems, including hardware, software, and network infrastructure.
• Collaborate with laboratory staff and IT teams to address technical issues, ensure system reliability, and minimize downtime in compliance with GXP and GMP regulations.
• Perform routine maintenance tasks, including system updates, backups, and security patches, to maintain the integrity and security of laboratory IT systems.
• Assist in the implementation of new IT systems and technologies, ensuring seamless integration with existing laboratory workflows and compliance requirements.
• Document support activities, including incident reports, service requests, and resolution procedures, to maintain a comprehensive record of IT support activities and compliance efforts.
• Stay updated with industry trends and best practices in Laboratory IT support, GXP/GMP regulations, and emerging technologies to enhance the efficiency and effectiveness of IT support services.

What you'll need to succeed

• Diploma or Degree in Engineering, Life Sciences, Chemistry, Biotechnology, or a related technical discipline; equivalent relevant experience may also be considered.
• Prior experience supporting benchtop, analytical laboratory instrumentation and IT System support within pharmaceutical, biotechnology, or other regulated laboratory environments.
• Practical knowledge of GMP requirements, equipment calibration, maintenance, and qualification activities (IQ/OQ/PQ).

What you'll get in return 
This is an exciting opportunity to contribute to large scale company.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Rachel at Hays on +65 6027 1923 or email for a confidential discussion.

Referrals are welcome.

Registration ID No. R24121588| EA License number: 07C3924 | Company Registration No. 200609504D

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