Editorial summary

The company, a leading organization in the Asia-Pacific region, is seeking a Business Analyst to oversee daily operations, ensure system performance, and serve as the primary contact for business users regarding system issues and enhancements. The role involves managing incidents, service requests, and change requests in line with SLAs, conducting root cause analysis, and collaborating with IT teams and vendors to resolve system problems. Candidates should possess strong analytical and communication skills, with a focus on data quality and system reliability. The position offers a salary of 9,000.

This summary is AI-generated and may contain inaccuracies. Please refer to the full job description below.

Job description

[This job id 18475 first appeared in Job-Q.com on 08 Jul 2026]

Our client, one of Asia-Pacific’s leading organizations is looking for:

Business Analyst

Responsibilities:

• Oversee day-to-day BAU operations, ensuring high availability, performance, and reliability
• Act as the primary point of contact for business users on system issues, service requests, and enhancements
• Manage and prioritise incidents, service requests, and change requests in accordance with service level agreements (SLAs)
• Perform root cause analysis and drive resolution of system issues in collaboration with IT teams, vendors
• Ensure data quality, integrity, and proper usage across the system
• Recommend continuous improvements
• Enforce governance and compliance with relevant policies
• Ensure adherence to data protection requirements under the Personal Data Protection Act
• Support enhancements and releases, including requirement analysis, testing, and deployment coordination
• Maintain system documentation, SOPs, and knowledge base articles
• Drive data quality, reporting, and analytics to support policy-making and operational insights

Requirements:

• Knowledge and experience in .NET and Azure
• Proficiency with requirements management tools (e.g., JIRA, Confluence).
• Must have independently managed IT projects before as a project manager or double hatting as business analyst/project manager.
• Strong analytical, troubleshooting, and stakeholder management skills is preferred
• Ability to manage vendors and support service delivery in an SLA-driven environment is preferred

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Interested applicants can also email CV at asmita@nsearchglobal.com (for faster processing, please state the exact job / position title applied “Business Analyst"

Only shortlisted candidates will be notified.

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EA License Number: 10C3636
EA Personnel Name: Chauhan, Asmita
EA Personnel Registration Number: R1980706

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