Job description

[This job id 4798 first appeared in Job-Q.com on 09 May 2026]

Act as the first point of contact for the customers
- Supporting Client’s calls
- Calls will be recorded, and information needs to be input into system
- Call are coming in from our telephony - soft phone Avaya
- Understanding both internal and external customers, anticipating customer needs and giving a high priority to customer satisfaction
- Provide satisfactory explanations to customers and take remedial action where necessary
- To alert superior of recurring service failures so that corrective actions may be taken to avoid future problems
- Ad-hoc duties that related to contact centre projects.

Requirement

  • Minimum 'O' level/ Higher NITEC/ Diploma in any discipline
  • Preferably with prior office administration experiences
  • Location: Greenwich/ UBI Location. Working hours are 8.30am to 6.00pm (Monday to Friday) or 7.00am to 4.45pm/ 10.00am to 7.45pm (any 5 days of the week including one weekend)

Interested candidates please send in your resume to:

Topaz Liang Huimin (CEI No. R1104500), email to: west5@recruitexpress.com.sg

EA License No: 99C4599

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Illegal practices reminder: It is illegal for recruiter to collect payment (kickback) from the worker https://www.mom.gov.sg/-/media/mom/documents/publications/foreign-workers/what-are-kickbacks.pdf

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Job Summary

  • Published on: 09 May, 2026
  • Category: Customer Service
  • Vacancy: 1
  • Job type: Contract
  • Salary: 2800
  • Location: On site
  • Job Nature: Contract

Company Details