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Contract
The Customer Service Admin Associate at the company is responsible for providing professional and friendly assistance to customers, handling inquiries via walk-in, email, and phone, and guiding clients through application procedures and documentation. The role also involves administrative tasks such as reviewing applications, processing documents, and coordinating with internal teams to ensure efficient case management. The position offers a salary of 3,490 and requires strong communication and organizational skills to ensure a smooth customer experience. This one-year role is based at the Esplanade location.
This summary is AI-generated and may contain inaccuracies. Please refer to the full job description below.
[This job id 20187 first appeared in Job-Q.com on 16 Jul 2026]
Customer Service
• Be the first point of contact for customers, providing professional and friendly service.
• Handle walk-in, email, and phone enquiries.
• Guide customers on application procedures, requirements, and documentation.
• Assist with document and certificate collection.
• Support appointment and ceremony coordination, ensuring a smooth customer experience.
Administrative Support
• Review and process applications and supporting documents accurately.
• Follow up on outstanding requirements and case matters.
• Coordinate with internal stakeholders to ensure timely case processing.
• Manage records, data entry, filing, and document verification.
• Support records digitisation and archiving activities.
• Handle escalated cases with professionalism and discretion.
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PERSOL Singapore Pte Ltd • RCB No.200007268E • EA License No. 01C4394• Reg No: R1440784 (Foo May Cheng)
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Job posting URL: https://singapore.job-q.com/jobs/detail/customer-service-admin-associate-1-year-esplanade
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