Customer Service Executive (Air Freight / Logistics) - Up to $4500

On site

Permanent

Job description

  • Position : Customer Service Executive (Air Freight / Logistics)
  • Location : Changi Cargo (direct bus from Tampines East or Pasir Ris)
  • Working hours : Monday - Friday, 9.00am - 6.00pm, Alternate Saturday 9am-1pm after probation
  • Salary(commensurate on experience) : Up to $4500 + Performance Bonus + 12 days Annual leave
  • Duration : Permanent
  • Industry : Logistics / Freight Forwarding

Main Responsibilities:

  • Act as the main point of contact for customer airfreight enquiries
  • Coordinate with customers on shipment requirements and updates
  • Prepare and provide quotations based on customer requests
  • Follow up on quotations and support booking confirmations
  • Liaise with internal departments including operations, warehouse, and accounts teams
  • Support daily sales coordination and customer servicing activities
  • Monitor and update customers on shipment status when required
  • Maintain proper records of quotations and customer communications
  • Perform other duties as assigned

Requirements:

  • Minimum ITE or Diploma in related disciplines
  • Experience in logistics, freight forwarding, or customer service operations preferred
  • Basic understanding of airfreight processes and terminology
  • Familiar with Singapore Customs permits (XO, OD, etc.) will be an advantage
  • Experience in quotation handling or freight customer service will be an advantage
  • Good communication and coordination skills


Email to joie@searchpersonnel.com.sg 

Do visit www.facebook.com/search.personnel for more job listings and career tips!

***We DO NOT charge our candidates nor bind them with any contract.***

Joie Chang

Deputy Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684.

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

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Job Summary

  • Published on: 08 May, 2026
  • Category: Customer Service
  • Vacancy: 1
  • Job type: Permanent
  • Salary: 4500
  • Location: On site
  • Job Nature: Permanent

Company Details

SEARCH PERSONNEL PRIVATE LIMITED

 

Search Personnel is an established, leading and reputable recruitment company that brings effective services to individuals and organisations with a sense of urgency and commitment.


The thought behind Search Personnel is to deliver a specialized, high quality recruitment service.


With Search Personnel you can expect a level of quality and professionalism from experts who know recruitment and understand the market. With a team of experienced recruitment consultants, we can exploit into years of local recruitment experience and expertise. This enables us to bring the best roles and the best candidates together.


Our Services:

  • Executive Search (Headhunting)
  • Permanent Staffing
  • Payroll Processing Service
  • Contract Staffing
  • Temporary Staffing and Casual Workers
  • Foreign Recruitment (Overseas placements)

Awarded:
SME100 Awards 2020 - Singapore's Fast Moving Companies


Awarded:

  • Best Recruitment Portal – (Singapore) – Bronze in 2019
  • Best Staffing Firm – (Singapore) – Bronze in 2020
  • Best Mid-Management Recruitment Firm – (Singapore) – Bronze in 2020
  • Best Recruitment Firm – Mid-management roles RM8000 - RM15000 per month (Malaysia) – Gold in 2017 and Bronze in 2020
  • Best Recruitment Firm – Non-management roles under RM8000 per month (Malaysia) – Silver in 2018
  • Best Executive Search Firm – (Malaysia) – Bronze Award in 2019 and 2020

Voted by our valued clients and the public, HR Vendors of the Year Awards is one of Asia’s largest award shows dedicated to celebrating the achievements of organizations that do their best in serving the HR professionals.


We are not only providing recruitment services but also solutions to employers in talent management, from employee’s on-boarding, performance management, to retention.


Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by Search Personnel Private Limited for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012.

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