On site
Full Time
Job title: Customer Service Executive (Korean speaking) (Job ID: 20229) - CK
Location : Central
Basic up to $3,500 + $960 fixed allowance + AWS + VB
Job responsibilities:
• Perform credit assessments for new and existing customers in accordance with company credit policies
• Conduct Accounts Receivable follow ups with customers on overdue payments to ensure timely collection
• Manage invoice disputes and cash application issues, coordinating with internal teams for effective resolution
• Support billing activities, including invoice inquiries and corrections where required
• Handle other AR related customer inquiries in a timely and accurate manner
• Communicate directly with customers via phone and email to resolve AR issues professionally
• Collaborate closely with internal stakeholders (Sales, Operations, and Finance) to ensure smooth issue resolution
• Act as a team player, actively contributing to operational excellence, process improvements, and service quality through clear and effective communication
Requirements:
➤Ability to interact with customers via email / phone to achieve work responsibility
➤Ability to use internal systems for transaction and Excel
➤Problem solving skills
➤Proficiency in Korean comprehension (Business level) to liaise with Korean speaking customers in South Korea
➤Diploma or Degree holder preferred
➤Preferably with minimum 1-3 years of work experience
➤Experience of customer service or other admins will be advantage
Interested applicants please send your resume to Calista@pasona.com.sg with email subject header "Job Application for Customer Service Executive (Korean speaking) (Job ID: 20229) ".
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Effective from 1 October 2020 under the new Employment Agencies (EAs) Licence Conditions,
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Please find Privacy Policy Agreement from the below link.
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Koh Siew Xing
EA Registration No: R22104418
Pasona Singapore Pte. Ltd.
EA License No:90C4069
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RECRUIT EXPRESS PTE LTD
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On site
Contract
RECRUIT EXPRESS PTE LTD
― Who Are We? ―
Pasona Singapore Pte. Ltd., a wholly-owned subsidiary of Pasona Inc. (Japan), was established in 1984, a leading Japan-based recruitment firm in Singapore with experience over 35 years. We have a strong network of 15 countries and 59 other overseas branches across the world (as of July, 2020) and provide not only placement services but also deliver various types of HR-related services in high quality.
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1 Finlayson #09-02 Singapore 049246
Email: japandsk@pasona.com.sg
EA Licence No. 90C4069
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