On site
Permanent
[This job id 4384 first appeared in Job-Q.com on 08 May 2026]
Working hours: Monday to Friday with 3 rotating shifts
930-1830
1200-2100
1315-2215
Manage concierge desk operations, including assisting shoppers with enquiries and services
Handle shopper management systems, mall inspections, and Lost & Found administration
Support tenant relations by facilitating requests and distributing mall communications
Assist in mall marketing activities, events, and promotional campaigns
Coordinate redemption programmes (vouchers, parking, premiums, and rewards)
Support customer reward programmes and educate tenants on voucher processes
Collate and process tenant reimbursement and related administrative documentation
Assist in event setup, logistics, and on-ground support including weekends when required
Manage incoming calls, emails, and general enquiries professionally
Prepare duty rosters and support manpower planning for concierge operations
Provide administrative support to marketing and management team as assigned
Interested applicants may email resume to kellychooi@recruitexpress.com.sg
Chooi Kelly (CEI Registration No: R25136207)
Recruit Express Pte Ltd (EA: 99C4599)
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Job posting URL: https://singapore.job-q.com/jobs/detail/customer-service-marketing-executive-mall-operations-nkc
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