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The company, a global leader in gateway services, is seeking a Customer Service Officer to join their airport operations in Singapore. The role involves leading a team to manage daily passenger service activities, ensuring a positive experience, and maintaining safety and security standards. Candidates should possess strong leadership skills, a commitment to high service standards, and the ability to oversee operational compliance. The position offers a salary of 2,400 SGD.
This summary is AI-generated and may contain inaccuracies. Please refer to the full job description below.
Our client is a global leader in gateway services, who is seeking to recruit a Customer Service Officer (Location: Airport). This position is based in Singapore.
Customer Service Officer (Location: Airport)
Responsibilities
· Oversee and lead a team in managing daily operations, making final decisions on matters of importance to ensure a positive passenger experience and satisfaction.
· Guide, develop, motivate, and mentor both new and existing staff, maintaining the highest service, grooming, and discipline standards.
· Ensure compliance with safety, security, and standard operating procedures of the company, airlines, and airport authorities.
· Assist the Duty Manager in daily deployment based on agreed service standards with the airlines and airport authorities.
Requirements
[This job id 21526 first appeared in Job-Q.com on 25 Jul 2026]
JJ Consulting Services
EA Licence No.: 12C6207
Applicants are invited to send in a MS Word resume to jobs@jjconsulting.com.sg stating position applying for/present/expected salaries and earliest available date.
We thank all applicants in advance and regret that only short listed candidates will be notified.
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Job posting URL: https://singapore.job-q.com/jobs/detail/customer-service-officer-aviation-6
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