Editorial summary

The company is seeking a Customer Service representative in Woodlands to coordinate the return, repair, and evaluation of customer parts. The role involves managing return logistics, collaborating with internal teams, and providing clear communication to customers regarding repair status. Fresh graduates with Nitec or Higher Nitec qualifications are welcome to apply. The position offers a basic salary of $2,500, with additional benefits such as AWS and bonuses.

This summary is AI-generated and may contain inaccuracies. Please refer to the full job description below.

Job description

[This job id 12535 first appeared in Job-Q.com on 04 Jun 2026]

Location: Woodlands
Mon to Fri 8.30am to 5.30pm
Basic $2500 with AWS & Bonus
US MNC

Fresh/No experience most welcome!

Job Description

• Act as the primary coordinator for customer return parts, including repair, evaluation, and disposition.
• Receive, log, and track returned parts from customers for repair service or investigation.
• Coordinate with internal teams (QA, Engineering, Production, Repair Service) to ensure timely repair, rework, or analysis.
• Communicate repair scope, lead time, and status updates to customers clearly and professionally.
• Ensure parts repair in our factory or customer site meet quality requirements.
• Work with the manufacturing team and get hands on training so as in order to repair returns or on-site.
• Coordinate and support rework activities for customer returned parts in accordance with approved instructions.
• Ensure rework is performed only after proper review and authorization.
• Verify that reworked parts comply with applicable workmanship, quality, and customer specifications.
• Arrange final inspection, documentation, and release prior to shipment back to customer

Requirement

• ITE in Advance Engineering preferred (Mechanical / Manufacturing / Industrial / Mechatronics)
• No experience/fresh welcome
• Training provided

Only shortlisted candidates will be notified.

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.
Alternatively, you may also email your resume to us at emily.fong@atomrecruit.com

Emily Fong
Senior Talent Specialist 
Atomrecruit Pte. Ltd. 
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