Editorial summary

The company is seeking an Endpoint Management Engineer with expertise in Intune, SCCM, and VDI to manage end-user computing and device lifecycle activities. The role involves administering endpoint management platforms, troubleshooting complex issues, and supporting Microsoft 365 services and virtual desktop solutions. Candidates should have experience with device provisioning, patching, upgrades, and security compliance. The position offers a salary of 4,000.

This summary is AI-generated and may contain inaccuracies. Please refer to the full job description below.

Job description

[This job id 17525 first appeared in Job-Q.com on 01 Jul 2026]

Key Responsibilities

End-User Computing & Device Management:

• Manage device lifecycle activities including provisioning, patching, upgrades, and decommissioning
• Administer endpoint management platforms such as Microsoft Intune and/or SCCM
• Troubleshot complex endpoint and workspace-related issues

Workspace & Collaboration Technologies:

• Support Microsoft 365 services including Outlook, Teams, OneDrive, and SharePoint
• Assist with collaboration and productivity tool enhancements
• Support virtual desktop or remote access solutions (e.g. AVD, VDI) where applicable

Security & Compliance:

• Implement and maintain endpoint security controls such as BitLocker, Defender, and compliance policies
• Support identity and access management using Entra ID (Azure AD), MFA, and Conditional Access
• Ensure workspace environments meet internal security, audit, and compliance requirements

User Support & Operations:

• Provide Level 2 / Level 3 support for workspace-related incidents and service requests
• Perform root cause analysis and implement long-term solutions for recurring issues
• Collaborate with Service Desk and infrastructure teams to improve support efficiency

Documentation & Continuous Improvement:

• Maintain technical documentation, SOPs, and operational runbooks
• Participate in technology refresh, pilot, and proof-of-concept (POC) activities
• Proactively identify opportunities (automation; AI etc.) to improve user experience, stability, and security

Requirements

Technical Skills:

• Strong experience with Windows 11 and Microsoft 365
• Hands-on experience in Intune, and SCCM (Mandatory)
• Hands-on experience in Virtual environment (VDI/AVD) (Mandatory)
• Administration experience in JAMF Admin Console (E.g. Hands-on experience in configuring settings & troubleshooting in JAMF admin console and not just basic read access to check device status and etc)
• Working knowledge of Entra ID (Azure AD), Group Policy, and endpoint security controls
• Basic to intermediate PowerShell scripting skills
• Familiarity with ITIL-based support processes

Experience:

• 3–5 years of experience in Workspace role
• Experience supporting enterprise or corporate IT environments
• Exposure to audit, compliance, or regulated environments is an advantage

To apply,simply click the "Apply" button or send your updated profile to recruit@percept-solutions.com 

EA Licence No.:18S9405 / EA Reg. No.:R1330864

Percept Solutions is expanding and actively seeking talented individuals. We encourage applicants to follow Percept Solutions on LinkedIn at https://www.linkedin.com/company/percept-solutions/to stay informed about new opportunities and events.

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