Job description

Job Summary:
Support customer engagement, CRM operations, and customer experience initiatives to enhance customer satisfaction, loyalty, and service quality.

Key Responsibilities:

  • Manage CRM activities, customer feedback, and case tracking processes
  • Support customer loyalty and ownership programmes
  • Monitor customer satisfaction and follow up on service improvement actions
  • Coordinate with internal teams on customer feedback and issue resolution
  • Maintain customer databases and ensure data accuracy and compliance
  • Support data analysis and reporting for customer experience initiatives
  • Assist in marketing activities, events, and customer engagement programmes
  • Provide administrative and operational support for CRM-related activities
  • Support continuous improvement of customer service processes



Interested applicants may email resume to kellychooi@recruitexpress.com.sg

Chooi Kelly (CEI Registration No: R25136207)

Recruit Express Pte Ltd (EA: 99C4599)

We regret only shortlisted candidates will be contacted

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Job Summary

  • Published on: 08 May, 2026
  • Category: Customer Service
  • Vacancy: 1
  • Job type: Permanent
  • Salary: 4400
  • Location: On site
  • Job Nature: Permanent

Company Details

Established since 1996, Recruit Express has emerged as the leading staffing solutions provider that has set a proven track record for matching the right people to the right organization within the shortest time. With our vast network of resources, extensive databases and defined recruitment processes, we have been successfully bridging talented job seekers of the highest calibre to employers who only want the best in their teams.


In our relentless pursuit of excellent service, we have adopted best practices and dynamic growth strategies in expanding our operations across the Asia Pacific regions: We have offices in Singapore, Sydney, Hong Kong, Kuala Lumpur, Taipei, Shanghai, Beijing, Tokyo and Bangkok.

With 400 permanent committed consultants from various professional backgrounds and disciplines, we make a difference by delivering top-notch services to our clients and candidates alike.