Editorial summary

The Healthcare Operations Manager (Business Office) at the community hospital is responsible for overseeing patient billing, collections, financial counselling, and revenue management, ensuring compliance and efficiency. The role involves leading workflow transformation, digitalization initiatives, and system upgrades, including CHCS projects, to enhance operational performance. Candidates should have experience in healthcare financial operations and system implementation. The position offers a monthly salary of up to $9,500.

This summary is AI-generated and may contain inaccuracies. Please refer to the full job description below.

Job description

[This job id 13336 first appeared in Job-Q.com on 09 Jun 2026]

[Job ID: 1614396]

Responsibilities

• Lead and oversee Community Hospital Business Office operations, including patient billing, charging, collections, subsidies, financial counselling, and revenue management
• Ensure accurate, compliant, and timely billing, claims processing, account reconciliation, and ILTC billing operations
• Drive workflow transformation, digitalisation, process improvements, and system enhancements to improve efficiency, controls, and manpower utilisation
• Lead CHCS and related system transformation projects, including operational readiness and change management
• Develop, coach, and strengthen the Business Office team to achieve operational excellence and service quality

Requirements

• Degree in Business, Finance, Healthcare Administration, or a related discipline
• Proven experience in healthcare Business Office, patient billing, or operations management
• Strong understanding of healthcare billing, patient charging, subsidies, and ILTC operations
• Experience in healthcare systems implementation or transformation projects is an added advantage

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EA Personnel Name: Yip Yan Wen, Esther

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