Editorial summary

The company is seeking a Healthcare Operations Manager specializing in Clinical Services and Patient Access to lead daily healthcare operations, including patient access, scheduling, referral coordination, and administrative functions. The role requires strategic leadership, process improvement skills, and a focus on delivering patient-centric care. The position offers a salary of 6,000 and involves driving operational excellence and optimizing workflows within a dynamic healthcare environment.

This summary is AI-generated and may contain inaccuracies. Please refer to the full job description below.

Job description

[This job id 15689 first appeared in Job-Q.com on 20 Jun 2026]

Are you a strategic healthcare operations professional with a passion for driving service excellence, operational efficiency, and patient-centric care? Join a dynamic healthcare environment where you will play a key role in leading teams, optimizing workflows, and delivering impactful healthcare services.

Key Responsibilities

• Lead and oversee daily healthcare operations, ensuring smooth delivery of patient access, pre-registration, scheduling, referral coordination, and administrative services.
• Drive operational excellence by implementing process improvements that enhance patient experience, service quality, and organizational performance.
• Partner closely with clinical, nursing, administrative, and leadership teams to streamline workflows and improve cross-functional collaboration.
• Manage and develop high-performing teams, including managers, supervisors, team leaders, and frontline staff.
• Monitor workforce planning, staffing requirements, and resource allocation to support service demands and operational objectives.
• Champion patient-focused initiatives while maintaining compliance with healthcare regulations, policies, and quality standards.
• Lead strategic projects related to patient access, revenue cycle operations, service expansion, and healthcare transformation initiatives.
• Analyze operational performance metrics, identify improvement opportunities, and develop actionable business strategies.
• Support financial stewardship through effective resource management, budgeting considerations, and operational planning.
• Handle service recovery matters and resolve operational challenges with professionalism and a solutions-oriented approach.
• Facilitate change management initiatives and foster a culture of continuous improvement, innovation, and service excellence.

Requirements

• Degree in any discipline from a recognized institution.
• At least 5 years of healthcare operations, clinical operations, patient access, revenue cycle, or related healthcare management experience.
• Proven experience leading and developing teams in a healthcare environment.
• Strong stakeholder management and communication skills with the ability to engage across all levels of an organization.
• Demonstrated ability to drive operational improvements, manage projects, and implement change initiatives.
• Analytical, resourceful, and capable of making sound business decisions in a fast-paced environment.
• Experience in patient access, healthcare administration, clinic operations, or hospital operations will be highly advantageous.

Why Apply?

• Opportunity to lead impactful healthcare operations initiatives.
• Exposure to large-scale healthcare projects and organizational transformation.
• Collaborative and professional working environment.
• Career growth and leadership development opportunities.

Interested applicants are invited to submit their updated resume to leonleong@recruitexpress.com.sg with the subject header:

"Healthcare Operations Manager"

Leon Leong De Cong
R1551708
Recruit Express Pte Ltd
EA License No. 99C4599

Scam prevention reminder: You should not make any pre-payment when applying for any job.

Illegal practices reminder: It is illegal for recruiter to collect payment (kickback) from the worker https://www.mom.gov.sg/-/media/mom/documents/publications/foreign-workers/what-are-kickbacks.pdf