Job description

[This job id 9970 first appeared in Job-Q.com on 25 May 2026]

Key Responsibilities

• Lead the full bill adjustment process: review, validate documents and correct bill discrepancies in the system, and ensure accuracy and timelines

• Manage and coach customer liaison officers to handle walk-in enquiries and reply within service standards

• Handle escalated cases and ensure prompt effective resolution

• Identify process gaps, improve, and streamline processes to enhance patients’ satisfaction and experience

• Collaborate with internal departments / teams to ensure compliance to billing policies, governance requirements, and service-level agreements

Interested candidates, please forward your resume to jalenetan@recruitexpress.com.sg


Consultant: Jalene Tan (R26160390)
Recruit Express Pte Ltd (99C4599)

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Job Summary

  • Published on: 25 May, 2026
  • Category: Banking / Finance
  • Vacancy: 1
  • Job type: Contract
  • Salary: 8500
  • Location: On site
  • Job Nature: Contract

Company Details