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The company is seeking an immediate Call Centre Agent for a 4-month healthcare project, offering a salary of up to $2,500. The role involves engaging with customers professionally via phone and email, responding to inquiries, and escalating issues as needed. Candidates should have at least N/O/A Level, NITEC, or a Diploma, with prior call centre customer service experience preferred, along with excellent communication and IT skills. The position requires strong team collaboration and active listening abilities.
This summary is AI-generated and may contain inaccuracies. Please refer to the full job description below.
Job Description:
- Engage customers warmly and professionally to ensure a positive experience
- Respond promptly and professionally to customer questions and appointment requests via phone and email
- Tactfully escalate problems and work with internal/external departments for quick resolution
- Other ad-hoc duties
Job Requirement:
- Minimum N/O/A Level/NITEC/Diploma in any field
- Minimum 1 year of experience as a customer service officer in a call centre will be preferred
- Excellent communication skills and telephone etiquette
- IT savvy, good typing and active listening skills
- Strong team player and able to work in a fast-paced environment
- Office hours, 5.5 days
All qualified applicants, please send in your resume to:
medicalhealth@recruitexpress.com.sg
Tricia Celestine Goh (R1981653)
Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599
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Job posting URL: https://singapore.job-q.com/jobs/detail/immediate-call-centre-agent-4-months-healthcare-up-to-2500-hcgt
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