Job description

Industry: Logistics / Freight Forwarding

MNC Environment

Permanent role (AWS Guaranteed + Variable Bonus)


Responsibilities:

  • Coordinate / PO follow up with origin and customer for all incoming shipment.
  • Manage shipments pre-alerts to customer timely.
  • Basic knowledge on cargo commodity as per IATA rules and regulation
  • Track and monitor shipments status and inform customer accordingly
  • Arrange shipments deliveries with customers and Traffic Team and customs team
  • Maintain good relationships with both internal and external stakeholders
  • Handle all customers' enquiries timely and effectively
  • Work closely with internal operations to meet customer’s requirements
  • Ensure compliance with customer’s Standard Operating Procedures
  • Ensure all data are updated correctly in system
  • Interface with multiple parties including customer, warehouse, carriers, customs, etc on shipment requirements
  • Monitors progress to achieve month end targets
  • Work with billing team to close off jobs and issue invoice
  • Take charge of supplier’s invoice disputes
  • Take lead in issue resolutions
  • Implement improvements to enhance service capability within the team

Requirements:

  • Minimum Diploma in Logistics / Supply Chain or equivalent
  • At least 3 - 4 years of experience in Airfreight and familiar with import process
  • Good understanding of Incoterms 2010
  • Self-discipline, initiative, responsible and independent in a fast-paced environment
  • A good team player with good interpersonal and communication skills
  • Flexible / Adaptive to changes
  • Meticulous to details

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to carlo@peopleprofilers.com

We regret that only shortlisted candidates will be notified


People Profilers Pte Ltd

20 Cecil Street, #08-09 PLUS Building Singapore 049705

+65 6950 9747


EA License Number: 02C4944

Registration Number: R1100011

EA Personnel: Carlo Antonio Dela Cruz

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Job Summary

  • Published on: 10 May, 2026
  • Category: Customer Service
  • Vacancy: 1
  • Job type: Permanent
  • Salary: 4500
  • Location: On site
  • Job Nature: Permanent

Company Details

Since our humble beginnings in 2002, People Profilers has steadily grown from strength to strength. Our expertise in providing Human Capital consultancy to our clients – universally sought after skills and expertise in just about any sector– has allowed People Profilers to leave an imprint across various industries and build a reputation for competency and expertise.

 

What differentiates People Profilers from every other recruiter is our unwavering commitment to building relationships with our clients- understanding exactly what our clients are after, and allowing us to match their precise needs. We deliver human capital solutions that allow organisations and their employees to succeed.

 

Here at People Profilers, we pride ourselves on being a one-stop human capital solutions provider for your organisation. Our innovative and relationship-focused workforce solutions have been provided across a wide range of industries.