Editorial summary

The company is seeking an IT Support / Assistant for the North Area to provide technical support and helpdesk services for hardware, software, and network issues. The role involves installing, configuring, and maintaining desktop computers, laptops, and peripherals, as well as managing user accounts and access. The position offers a salary of 2800 and requires strong troubleshooting skills, knowledge of system deployment, and remote support capabilities. This is an excellent opportunity for candidates with relevant IT support experience to contribute to the company's technical operations.

This summary is AI-generated and may contain inaccuracies. Please refer to the full job description below.

Job description

[This job id 16771 first appeared in Job-Q.com on 26 Jun 2026]

Key Responsibilities:

1. IT Support & Helpdesk Services

•            Provide first-level and second-level technical support to end users for hardware, software, network, and system-related issues. 

•            Install, configure, deploy, and maintain desktop computers, laptops, operating systems, and business applications. 

•            Set up and troubleshoot IT equipment, including printers, scanners, monitors, and other peripherals. 

•            Perform software installation, updates, patch management, and system troubleshooting. 

•            Support users remotely and on-site across local and regional offices. 

2. User Account & Access Management

•            Create, configure, and maintain user accounts, profiles, and access rights for PC systems, Microsoft 365, Azure Active Directory, and ERP applications. 

•            Manage password resets, account permissions, and user access requests in accordance with company policies. 

•            Assist in onboarding and offboarding activities for employees. 

3. Infrastructure & Systems Administration

•            Assist in the administration and maintenance of Active Directory, servers, and related IT infrastructure. 

•            Monitor system performance and review daily logs to ensure system stability and availability. 

•            Troubleshoot and resolve network connectivity, infrastructure, and application-layer issues. 

•            Support the deployment and maintenance of new systems, applications, and technology solutions. 

4. SAP & Business Application Support

•            Provide user support, troubleshooting, and issue resolution for SAP and corporate business applications. 

•            Coordinate with users and vendors to ensure smooth operation of business-critical systems.

5. IT Asset & Inventory Management

•            Maintain accurate records of IT assets, hardware, software licenses, and equipment inventory. 

•            Conduct regular IT inventory assessments and audit reviews. 

•            Track asset allocation, movement, maintenance schedules, and disposal activities. 

6. Vendor & Third-Party Coordination

•            Liaise with external vendors and service providers for hardware repairs, warranty claims, and replacement of faulty equipment. 

•            Coordinate support activities and follow up on service requests to ensure timely resolution. 

7. Security, Compliance & Governance

•            Assist in implementing and enforcing IT policies, procedures, and security standards. 

•            Support user access control, system security updates, and compliance initiatives. 

•            Ensure adherence to company IT governance and cybersecurity requirements. 

8. Project & Regional Support

•            Assist in the planning, coordination, implementation, and rollout of IT projects at both local and regional levels. 

•            Provide technical support during system upgrades, migrations, and new technology deployments. 

•            Support regional offices remotely for infrastructure, systems, and application-related activities. 

9. CCTV & Facilities Technology Support

•            Assist in the maintenance, troubleshooting, and monitoring of CCTV systems and related security technology infrastructure. 

•            Coordinate repairs and maintenance activities with vendors when required. 

10. Administrative & General IT Duties

•            Provide administrative support for the IT department and maintain relevant documentation. 

•            Prepare reports, update technical records, and maintain operational documentation. 

•            Assist IT team members with ad hoc assignments and other IT-related operational duties as assigned by IT Manager.

Requirements:

•            Minimum Diploma in Information Technology, or any other related fields

•            Minimum 1-2 years of relevant working experience in IT support, helpdesk, infrastructure, or system administration.

•            Basic knowledge of IT infrastructure, including networking, hardware, operating systems, enterprise applications and remote support tools.

•            Good interpersonal and communication skills with the ability to interact effectively with users at all levels.

•            Willing to support Regional IT activities as and when required.

•            Willing to travel between company offices within Singapore and regional offices within the Fuji Oil group when required.  

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or submit your resume to ref71@trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

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