IT Support Engineer (CAT 1, TCP/IP/DNS, East)

On site

Permanent

Job description

  • Handle customer inquiries and technical issues via phone, email, chat, or ticketing system to provide quick and polite assistance.
  • Solve technical problems reported by customers or users using troubleshooting skills for software, hardware, or network issues.
  • Work with development and product teams to resolve complex issues and keep stakeholders updated.
  • Meet SLAs for response times and resolutions, ensuring requests are handled on time.

Requirements:

  • Diploma in Cyber Security or equivalent.
  • At least 2 years of relevant working experience.
  • Good knowledge of computer systems, networks, troubleshooting, and key protocols like TCP/IP and DNS.
  • Comfortable to work 24x7 standby shifts.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

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Job Summary

  • Published on: 06 May, 2026
  • Category: Information Technology (IT)
  • Vacancy: 1
  • Job type: Permanent
  • Salary: 3600
  • Location: On site
  • Job Nature: Permanent

Company Details

Recruit Expert is specialised in placing skilled and executive candidates in all sectors.

Excellence Through People:
We believe in the phrase "Our People Are Our Greatest Asset". Here is where Recruit Expert comes into place to best match talents and organisations.

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More information: https://www.recruit-expert.com

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