Job description

6months Contract Business Analyst with JIRA Expertise

The Job:

User Requirements Gathering:

• Collaborate with users across 10 international locations to gather, analyse, and standardize user requirements for the enhancements needed core banking system.
• Ensure consistency and alignment of requirements with global banking standards and local regulatory needs
• Document current (as-is) business processes to identify inefficiencies and improvement opportunities

• Develop future (to-be) processes that align with the new core banking system, with a focus on long-term benefits to bank operations and core banking functionalities

• Review and provide detailed feedback on FSDs to ensure they accurately reflect standardized user requirements and business objectives
• Test Coordination and JIRA Management
• Coordinate testing activities including the development and execution of test scripts based on user requirements and FSD
• Manage JIRA tickets related to test cases, defects, and enhancements—track statuses such as blocked, in progress, and resolved until closure
• Facilitate defect triage meetings, prioritizing issues and coordinating with IT and business teams for timely resolution
• Monitor and report on testing progress and defect resolution status through JIRA dashboards and reports
• Assist in raising and documenting change requests, ensuring alignment with business goals and impact assessments
• Collaborate with stakeholders to evaluate change requests and support approval workflows
• Support planning and execution of post-production activities, including issue resolution and user support
• Act as a bridge between business users and IT counterparts to ensure efficient delivery and resolution of production issues
• Provide insights and recommendations to IT teams based on business impact and long-term process improvements

Qualifications:

• Bachelor’s degree in Information Technology, Business Analysis, or a related field.
• Minimum 3-5 years of experience as a Business Analyst or similar role, preferably in banking or financial services

Interested applicants can send their detailed resumes to janelui@recruitexpress.com.sgor call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg.No. 199601303W || EA Licence No. 99C4599