Editorial summary

The company is seeking an Operations Coordinator (Control Tower) for a permanent role within a leading freight forwarding and logistics multinational corporation. The position involves managing daily operations, serving as the primary contact for customers, carriers, and supply chain stakeholders, and overseeing transport bookings and execution. Candidates should have strong coordination skills and experience in logistics operations. The role offers a salary of 3,500 with an AWS guaranteed component and variable bonus.

This summary is AI-generated and may contain inaccuracies. Please refer to the full job description below.

Job description

[This job id 18235 first appeared in Job-Q.com on 07 Jul 2026]

 Industry: Freight Forwarding / Logistics

 MNC Environment

 Permanent role (AWS Guaranteed + Variable Bonus)

Responsibilities:

Day to day Operations:

• First point of contact for customers, carriers, suppliers and other supply chain stakeholders during day-to-day business
• Handle customer’s orders including related documentation, and transport booking with carriers according to specified routing and service level
• Monitor transport execution to ensure adherence of all supply chain stakeholders to established work standards and work instructions

Request and Incident Management:

• Handling of customer requests and supply chain incidents / disruptions
• Inform / Highlight issues to supervisors and relevant supply chain stakeholders in a timely manner as they arise

Visibility and Event Management:

• Ensure tracking event updates (milestones) are provided on time and correctly by suppliers and carriers
• Follow up on missing events and investigate data inconsistencies

Support reporting and performance measurement:

• Provide input to Supervisors in the preparation of reporting, monthly reviews and quarterly business reviews
• Support analysis of standard KPIs and reports and identify / suggest areas for improvement

Supplier Management:

• Support the on-boarding of new suppliers to ensure successful origin global order, event and SOP compliance.

Process Governance:

• Act in accordance with all relevant SOP, Work Instructions and job specific procedures
• Support implementation of changes to processes or policies as determined by the process owners

Requirements:

• Qualification in Logistics, 3PL, Transportation or Supply Chain Management, related field or comparable work experience
• Minimum 1 year of working experience
• Strong computer skills and good working knowledge of Microsoft Office
• General understanding of Supply Chain Management concepts and logistics processes
• Ability to work under pressure in a fast-paced environment
• Highly dependable and reliable in ensuring priorities are met effectively, good time management skills
• Customer service oriented

Job ID: JOB-00674

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to carlo@peopleprofilers.com

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

20 Cecil Street, #08-09 PLUS Building Singapore 049705

+65 69509747   

EA License Number: 02C4944

Registration Number: R1100011

EA Personnel: Carlo Antonio Dela Cruz

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