Editorial summary

The company is seeking a Patient Service Associate to greet and register patients, schedule appointments, coordinate referrals, handle payments, and respond to patient inquiries with professionalism. The role involves managing patient concerns, ensuring timely resolutions, and communicating effectively to deliver high-quality customer service. The position requires at least N/O/A levels and customer service experience. The salary offered is $2,500, with work conducted over 5.5 days in office hours at locations including Sengkang, Outram, Pasir Ris, and Bedok.

This summary is AI-generated and may contain inaccuracies. Please refer to the full job description below.

Job description

[This job id 13383 first appeared in Job-Q.com on 09 Jun 2026]

Job scope:

• Greet and register patients
• Schedule patient appointment
• Coordinate specialists' consultation referrals
• Handle payments and respond to patient enquiries in a courteous and professional manner
• Manage patient concerns, ensuring timely resolution and escalation when necessary
• Communicate effectively with patients to provide a high level of customer service
• Will be stationed at Health monitoring station based on roster. Involved in taking height / weight and blood pressure for patients at Health monitoring station

Requirements:

• Min N/O/A level
• Customer service experience

All Interested candidates are invited to email your resume in MS Word format to:

Nerissa.goh@recruitexpress.com.sg

Please include your full working experience, education background, notice period, expected salary.

Nerissa Goh Jia Ying (R21103899)
Recruit Express Pte Ltd
Company Reg. No. 199601303W | EA License Number: 99C4599
Recruiter's ref code: #HGN

We regret to inform that only suitable candidates will be shortlisted for an interview.

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