Editorial summary

The company is seeking a Product Operations Manager (IT Systems) to oversee security patching, vulnerability management, and production support across enterprise systems. The role involves coordinating with vendors, ensuring timely security reviews, and managing end-to-end IT security processes. The position is based in Thomson, with a salary of 9,700 and a one-year contract, working Monday to Friday during standard business hours. Candidates should have experience in IT operations and security management.

This summary is AI-generated and may contain inaccuracies. Please refer to the full job description below.

Job description

[This job id 22485 first appeared in Job-Q.com on 29 Jul 2026]

Job Description

• Industry/ Organization Type: Information Technology Consulting
• Position Title: Product Operations Manager (IT Systems)
• Working Location: Thomson
• Working Hours: 5 days, Mon – Fri (8:30 AM – 6:00 PM, Fri 8:30 AM - 5:30 PM)
• Salary Package: Basic Salary + Completion Bonus
• Duration: 1 year contract

Key Responsibilities

• Manage the end-to-end security patching and vulnerability management process across multiple enterprise systems, including tracking patch deadlines, coordinating with vendors, and ensuring regular security reviews are completed on time.
• Manage production support by reviewing tickets, tracking issue resolution, maintaining proper records, and escalating high-impact matters when required.
• Carry out scheduled compliance reviews, including system access reviews, privileged account reviews, risk register reviews, script reviews, and role access reviews.
• Manage vendor coordination for security and technical matters, including arranging discussions, aligning timelines, reviewing proposed resources, and tracking all agreed actions to closure.
• Handle contract, resource, certificate renewal, utilisation, and inventory tracking for assigned systems and services.
• Support product management activities, including backlog grooming, roadmap milestone tracking, UAT coordination, release notes preparation, and stakeholder communications.
• Maintain accurate documentation, highlight risks early, follow up on action items, and ensure stakeholders are updated on project and operational matters.
• Organise and facilitate regular meetings with internal teams and vendors to ensure smooth coordination and timely closure of outstanding matters.
• Review feedback from support tickets and stakeholder discussions to identify improvement areas and provide useful inputs for the product backlog.
• Any ad hoc duties assigned.

APPLY NOW!!!

• Relevant experience in IT operations, systems management, product operations, or a related field.
• Experience in security compliance and governance practices, including patch management, access reviews, audit support, and risk tracking in an enterprise environment.
• Able to manage multiple workstreams, track deadlines, and follow through on deliverables independently.
• Experience working with application vendors, infrastructure vendors, and internal technical teams on system, security, or operational matters.
• Able to communicate clearly in writing and verbally, with good judgement on when to escalate issues and when to resolve matters independently.
• Familiarity with enterprise systems, middleware environments, cloud platforms, and IT audit processes will be an advantage.
• Exposure to product management activities such as backlog management, roadmap tracking, UAT coordination, and release planning will be an advantage.
• Experience in regulated, compliance-driven, or large enterprise environments will be an advantage.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to . Please indicate #10111 on the email subject.

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