Job description

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here.  At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks.  We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning.  You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citibank serves as a trusted advisor to our retail, mortgage, small business and wealth management clients at every stage of their financial journey.  Through Citi's Access Account, Basic Banking, Citi Priority, Citigold and Citigold Private Client, we offer an array of products, services and digital capabilities to clients across the full spectrum of consumer banking needs worldwide. – to confirm with Gilbert for CSC

We’re currently looking for a high caliber professional to join our team as Officer, Reference Data Services Analyst - Hybrid (Internal Job Title: Reference Data Services Analyst 2  - C10) based in Changi, Singapore.  Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future.  For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• (Optional) We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life.

As a Business Reporting Analyst at Client Reporting Unit, the person will play a crucial role in supporting our daily operations through the
meticulous preparation of various reports and by ensuring system data integrity. This position involves direct interaction with clients and
bankers, providing essential support and contributing to key projects.

In this role, you’re expected to:

• Day to day oversight and contribution to creation and maintenance of customer accounts, security and pricing data within multiple systems across multiple teams.
• Identify opportunities for improvements to quality of data and client service levels
• Acts as backup for manager
• Provides direction and guidance to team, evaluating performance, making recommendations and identifying training requirements.
• Responsible for the successful management and delivery of project initiatives and for the supervision of junior staff to ensure delivery of their tasks which contribute to the projects.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
• Support daily operations, including the preparation of manual reports for various frequencies such as daily, weekly, monthly, or quarterly.
• Review and analyze requirements for manual reports submitted by clients through bankers.
• Provide timely and effective support in response to inquiries from bankers and counselors.
• Perform daily and monthly system maintenance to ensure that CSR / DRC reports accurately reflect correct values.
• Contribute to project work as required.
• Provide Support for Dept Ops functions.

As a successful candidate, you’d ideally have the following skills and exposure:

• 3-5 years of relevant experience in client/counterparty/account data management within a global financial services organization
• Good awareness of client needs/expectations
• Financial services related qualifications (e.g. IAQ or similar)Proven experience in operations support, data analysis, or reporting.
• Strong knowledge of financial products.
• Strong analytical skills with an excellent attention to detail, including the ability to review and analyze complex data effectively.
• Proficiency in preparing detailed reports across various frequencies.
• Experience with system maintenance processes to ensure data accuracy.
• Proficiency in SQL, Macro, and VBA.
• Excellent communication and interpersonal skills to effectively handle inquiries from bankers and clients.
• Ability to work effectively on project-based assignments.
• Bachelor’s/University degree or equivalent experience

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

As a Business Reporting Analyst at Client Reporting Unit, the person will play a crucial role in supporting our daily operations through the
meticulous preparation of various reports and by ensuring system data integrity. This position involves direct interaction with clients and
bankers, providing essential support and contributing to key projects.
Responsibilities:
Support daily operations, including the preparation of manual reports for various frequencies such as daily, weekly, monthly, or
quarterly.
• Review and analyze requirements for manual reports submitted by clients through bankers.

• Provide timely and effective support in response to inquiries from bankers and counselors.
• Perform daily and monthly system maintenance to ensure that CSR / DRC reports accurately reflect correct values.
• Contribute to project work as required.
Qualifications:
• Proven experience in operations support, data analysis, or reporting.
• Strong knowledge of financial products.
• Strong analytical skills with an excellent attention to detail, including the ability to review and analyze complex data effectively.
• Proficiency in preparing detailed reports across various frequencies.
• Experience with system maintenance processes to ensure data accuracy.
• Proficiency in SQL, Macro, and VBA.
• Excellent communication and interpersonal skills to effectively handle inquiries from bankers and clients.
• Ability to work effectively on project-based assignments.

Education:
• Bachelor’s/University degree or equivalent experience

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