Editorial summary

The company is seeking a Retail Associate for their artisan jewellery store located at Orchard ION Mall. The role involves engaging with customers, providing product knowledge, and delivering prompt service, including handling complaints and repairs. The position offers a salary up to $2,200 plus allowances, commissions averaging $500 to $1,000 or more, OT pay during busy periods, and benefits such as 12 days of annual leave and medical coverage. The role is permanent, with working hours from 10am to 7pm or 11am to 8pm, on a six-day shift schedule.

This summary is AI-generated and may contain inaccuracies. Please refer to the full job description below.

Job description

[This job id 18911 first appeared in Job-Q.com on 10 Jul 2026]

• Position : Retail Associate (Artisan Jewellery)
• Location : Orchard ION Mall
• Working hours : 6 Days Shift Work | 10am - 7pm OR 11am - 8pm
• Salary (commensurate with experience) : Up to Basic $2,200 + Allowance + Commission of Average $500 - $1000 or more + OT Payable (Only during Busy Period) + 12 Days Annual Leave + Medical Benefits + Staff discounts
• Duration : Permanent
• Industry : Artisan Jewellery

Main Responsibilities:

• Engagement with customers, suggestive selling and sharing product knowledge.
• Provide prompt and efficient service to all customers.
• Handle customer complaints, repairs, servicing and after sales services.
• Monitor and manage inventory, including receiving of stocks and merchandise.
• Manage cash for cash transactions
• Prepare Daily Sales Report for submission to head office.
• Share customer feedback with the Retail Store Manager.

Requirements:

• Preferably with 1–2 years of retail sales or customer service.
• Flexibility to work various shifts.
• Bilingual in English and Mandarin to liaise with Chinese customers who can converse in Mandarin only.

Email to: chloe@searchpersonnel.com.sg

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Chloe Ong

Deputy Consulting Director (APAC)

Reg no.: R22105510 | EA No: 13C6684

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