Company Overview / Employee Value Proposition

MacLink Pte Ltd began its distribution business in 1995, introducing products for Apple computers & digital media in Singapore. It has grown to become one of the largest distributors of third-party Apple accessories, representing renowned brands like Skech, Otterbox, Moshi, Griffin, and Power Support. With presence in Hong Kong, Taiwan, Malaysia, and the Philippines, MacLink supports clients mainly consisting of Apple Premium Resellers and reputable industry partners across Southeast Asia. The company is committed to innovation, strong branding, and excellent customer service.

Job Summary

You will assist in daily shop operations, deliver excellent customer service, and provide knowledgeable advice on consumer electronics products to help maximize customer satisfaction.

Responsibilities

• Take customer orders accurately and process payments efficiently during assigned shifts
• Consolidate daily sales records to support accurate financial reporting
• Answer phone calls promptly and provide clear information to customers
• Serve customers courteously and professionally to enhance customer experience
• Advise customers on consumer electronics products based on product knowledge and customer needs
• Maintain a clean, hygienic, and professional personal appearance at all times
• Demonstrate flexibility by assisting beyond assigned duties to meet customer needs and improve service quality
• Perform ad-hoc tasks as directed by the Shop Manager and headquarters to support smooth operations