Retail Support Manager

Job description

Roles & Responsibilities

Company Overview / Employee Value Proposition

MacLink Pte Ltd began its distribution business in 1995, introducing products for Apple computers & digital media in Singapore. It has grown to become one of the largest distributors of third-party Apple accessories, representing renowned brands like Skech, Otterbox, Moshi, Griffin, and Power Support. With presence in Hong Kong, Taiwan, Malaysia, and the Philippines, MacLink supports clients mainly consisting of Apple Premium Resellers and reputable industry partners across Southeast Asia. The company is committed to innovation, strong branding, and excellent customer service.

Job Summary

You will assist in daily shop operations, deliver excellent customer service, and provide knowledgeable advice on consumer electronics products to help maximize customer satisfaction.

Responsibilities

  • Take customer orders accurately and process payments efficiently during assigned shifts
  • Consolidate daily sales records to support accurate financial reporting
  • Answer phone calls promptly and provide clear information to customers
  • Serve customers courteously and professionally to enhance customer experience
  • Advise customers on consumer electronics products based on product knowledge and customer needs
  • Maintain a clean, hygienic, and professional personal appearance at all times
  • Demonstrate flexibility by assisting beyond assigned duties to meet customer needs and improve service quality
  • Perform ad-hoc tasks as directed by the Shop Manager and headquarters to support smooth operations

Job Summary

  • Published on: 12 Mar, 2026
  • Category: Sales
  • Vacancy: 1
  • Job type: Full Time
  • Salary: 9,000
  • Location: On site
  • Job Nature: Full Time

Company Details

  • Name: MACLINK PTE. LTD.
  • Locaion: Singapore

MACLINK PTE. LTD.

MacLink Pte Ltd began its distribution business in 1995, with good foresight, we introduced products for Apple computers & digital media in Singapore. 

With the growth of the Apple market around the world, Maclink has grown in parallel to become one of the largest distributors to supply third party Apple accessories. Our suite of products boasts renown brands like Skech, Otterbox, Moshi, Griffin, Power Support & many more. We continue to research and innovate to bring new & stylish products into the marketplace. 

Today, we have offices in Hong Kong, Taiwan, Malaysia & Philippines, supporting clients in South East Asia. Our clients are mainly Apple Premium Resellers as well as reputable partners within the same industry.

Our Vision
MacLink strives to be the leader in the distribution of Apple-related accessories and to continue to introduce innovative brands & products into this market.

Our Service
To our customers, we assure prompt service and support and are committed to assist them in growing their businesses. To our vendors we represent, we consign to build strong branding presence through marketing and strong retail representations of their brands and products.

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