Editorial summary

The company is seeking a Senior Claims Executive specializing in motor insurance to advise policyholders and claimants on claims matters, negotiate and settle claims efficiently, and ensure accurate assessment and reserve allocation within policy coverage and authority limits. The role involves managing correspondences, inquiries, and complaints with a focus on delivering excellent claims service, as well as liaising with service providers to support claims processes. Candidates should possess strong negotiation skills, attention to detail, and the ability to handle claims in a timely and professional manner. The position offers a salary of up to S$5,500 per month.

This summary is AI-generated and may contain inaccuracies. Please refer to the full job description below.

Job description

[This job id 23284 first appeared in Job-Q.com on 03 Aug 2026]

Job Description:

• Advise policyholders and claimants on policy and claims related matters.
• Able to negotiate and settle claims with Third Party claimants, insurers, lawyers and workshops accurately and timely.
• Ensure each claim is assessed correctly in accordance to policy coverage and within the Authority Limit given, with adequate reserve set.
• Ensure all correspondences and enquires, including complaints, are well managed and responded to in a timely manner with excellent claims service.
• Liaise effectively with service providers and provide the required support to them, with the objective of delivering quality claims service experience.
• Review claim files.
• Perform other duties as assigned.

Requirements:           

• 5 yrs years of related experience in GI.  Claims experience minimum 3yrs handling complex motor claims. Skills to mentor junior staff
• Strong understanding of claims-related SOP. Complete knowledge of related insurance products and services with mindset and ability for oversight of IT development projects. Experience in management of Customer Satisfaction-related issues
• Able to professionally communicate with various levels of customers (internal and external). 
• Business acumen, with excellent customer service and interpersonal skills
• Self-motivated, reliable and able to work independently
• Able to work and adapt in a rapidly changing environment
• Strong process orientation with analytical and deductive reasoning skills
• Strong organizational, time management and prioritization skills

Kindly apply online or send your application to

EA: 15C7572

ID: R23115267

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