Editorial summary

The company is seeking a Service Coordinator (West) responsible for handling customer inquiries via phone and email, generating sales opportunities, resolving customer issues, and coordinating manpower for service jobs. The role requires a minimum diploma in Business, Engineering, or an equivalent qualification, along with experience in customer service. The position offers a salary of 2,500. The Service Coordinator will work closely with Service Engineers and manage purchasing activities to support service operations.

This summary is AI-generated and may contain inaccuracies. Please refer to the full job description below.

Job description

[This job id 20477 first appeared in Job-Q.com on 17 Jul 2026]

Job Responsibilities

• Respond to customer enquiries via phone and email, providing accurate information on products and services.
• Generate sales opportunities by following up on customer enquiries and service requests.
• Resolve customer issues and complaints while ensuring a high level of customer satisfaction.
• Plan and coordinate manpower allocation to ensure timely completion of service jobs.
• Liaise closely with Service Engineers and manage purchasing-related matters to support service operations.

Job Requirements

• Min Diploma in Business, Engineering, or its equivalent.
• Experience in customer service, service coordination, or a related role.
• Strong communication, coordination, and problem-solving skills with the ability to manage multiple tasks.
• Customer-oriented, well-organized, and able to work effectively with cross-functional teams.

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to submit your application or send in your resume to engg1@talenttradersg.com

EA License No: 13C6305

Reg. No.: R1874608 (Lee Jia Hou)

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