ServiceNow Developer (ITSM) (JD#10944)

On site

Contract

Job description

Job Summary

Seeking a ServiceNow Developer with 4–5 years’ experience to design, develop, and enhance platform solutions, workflows, and dashboards to support business needs;

The role involves close collaboration with stakeholders and exposure to automation and DevSecOps initiatives.

Mandatory Skill-set

  • Bachelor’s degree in IT, Computer Science, or related field;
  • Experience in ServiceNow development & customization (ITSM, ITAM, CMDB, ITOM, workflows, business rules, UI components);
  • Strong knowledge of JavaScript, HTML, CSS;
  • Experience with REST API and SOAP web services.
  • Experience in system / tools integration;
  • Experience in data wrangling, cleaning, transformation, and integration;
  • Familiarity with scripting/programming (Python, Unix Shell, PowerShell, JavaScript);
  • Good understanding of ITIL processes and IT Operations (ITSM, ITAM, CMDB, etc.);
  • Experience working with SDLC methodologies (end-to-end lifecycle);
  • Strong communication skills (ability to bridge business & technical teams);
  • Good analytical and problem-solving skills;
  • Ability to work independently and in cross-functional teams;
  • Good time management and prioritization skills;
  • Proactive, self-motivated, and team-oriented mindset.

Desired Skill-set

  • Experience with DevSecOps tools and CI/CD pipeline design & automation;
  • Exposure to Observability, PAM, Asset Discovery tools;
  • Experience with data visualization tools (Power BI, Kibana, Grafana);
  • Knowledge of data modelling and reporting;
  • ServiceNow certifications: CSA (Certified System Administrator OR CAD (Certified Application Developer).

Responsibilities

  • Gather and analyse user requirements, prepare technical specifications/design and estimate impact & efforts;
  • Design, Develop, configure, and customize ServiceNow applications and modules (ITSM, CMDB, ITAM, ITOM). Build and customize platform components including Business Rules, Client Scripts, Script Includes, UI Policies, UI Actions, Flows, Data Policies, and Catalog Items;
  • Perform data engineering tasks including data analysis, data transformation, and data validation. Integrate data from multiple sources and build, maintain, and optimize ETL pipelines;
  • Automate operational tasks (eg: for reconciliation) using scripting (shell script, power shell java script) or programming languages (Python);
  • Provide technical support for applications/tools supported by enablement team, including incident/problem troubleshooting, resolution and performance optimization;
  • Ensure compliance with ITIL best practices and IT standards, securities and governance;
  • Collaborate with application, infrastructure, security, and operations teams, report status and progress regularly;
  • Prepare and update the relevant documentations as required;
  • Document processes, configurations, knowledgebases and best practices;
  • Willing to learn new things and be assigned for additional task to support IT Operation tools (ITSM, ITAM, PAM, Asset Discovery, CMDB, DevSecOps, Observability) BAU/project in the organization.

Should you be interested in this career opportunity, please send in your updated resume to apply@sciente.com at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

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Job Summary

  • Published on: 06 May, 2026
  • Category: Banking / Finance
  • Vacancy: 1
  • Job type: Contract
  • Salary: 6000
  • Location: On site
  • Job Nature: Contract

Company Details

As a trusted business technology parther in intelligent transformation & technology talent services, our value-added services are in the following areas:
- AI-led Intelligentisation,
- Data Engineering and Intelligence,
- Insurance & Financial services focused Business Technology Consulting and
- Various technology talent management/recruitment solutions.


Sciente International Pte Ltd, a member of SCIENTE, is an ISO9001:2015, Data Protection Trustmark (by IMDA) and Great Place to Work Certified, multi-award winning, specialist Business Technology Consulting partner for our clients in intelligent transformation and technology talent managemnent services, across the industries and government sector.


At Sciente International, we orchestrate a symphony of innovation, expertise, and growth.  We like to help redefine what’s possible when Technology, Talent, and Transformation converge. 


With 17+ years of experience delighting clients by combining technology, talent and transformation, we have an excellent track record. We believe our credentials can make you comfortable with us:

  • Laser-like focus on Data & AI, talent and transformation: we seek strong partnerships with our clients, and they rely on us for IT modernization & intelligentisation
  • Technology and industry specialization: we accurately understand clients’ needs because of our practices and specialization. Clients trust and prefer to work with us exclusively. Most of our business is from existing clients.
  • Multi-award-winning, ISO 9001:2015 and Data Protection Trustmark certified: mature, proven processes and methodologies to consistently deliver high-quality IT services. You can rely on us to deliver on promises.
  • Strong leadership team which provides direction, clarity, professionalism and motivation: We are led by a strong leadership team with decades of work experience within IT industry and with good hearts.
  • Values matter most: our honest, ethical and transparent Consultants provide expert, consultative advice for informed career decisions
  • “Our mission – Delighted clients & community”: Sciente organization is a hybrid organization, in which profit-making businesses sponsor the social innovations, community services & nature sustainability efforts. Besides, we assist clients while providing our Consultants careers with meaning. This approach lets our Consultants go the extra mile.

The organization affirms the importance of giving back to the community.  


Since its inception, Sciente group has won over 40 awards, including the HR Champion Award (SME & Start-up category) in 2023 by SHRI, Peak Tech Laureates 2020 Award under Human Capital Management category (2020) and various awards for Corporate Social Responsibility, with continued revenue growth. Sciente group of companies maintain a firm presence in Singapore (HQ), Malaysia, India and USA market, with a considerable track record of service delivery success stories.

To know more, please visit - https://www.sciente.com

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