Job description

[This job id 8034 first appeared in Job-Q.com on 18 May 2026]

Do you love shopping? Join us at the World’s Best Airport, where you’ll assist travellers in finding what they need and ensure a rewarding shopping experience!

Job Responsibilities:

• Manage concierge duties efficiently to elevate the overall guest experience
• Guide guests with wayfinding throughout the premises
• Provide personalized shopping recommendations based on guest preferences
• Share detailed brand and product information
• Inform passengers about ongoing promotions and special offers
• Address retail inquiries from passengers promptly and professionally
• Interact with passengers via face-to-face communication, messages, video, and live chat
• Ensure a personalized and positive shopping experience for all passengers
• Maintain exceptional customer service in all interactions
• Perform other ad-hoc duties as needed to ensure smooth concierge operations

Job Requirements:

• Minimum GCE “N” Level and above with 1 year of customer service or retail experience
• Strong team player with the ability to adapt to a fast-paced environment
• Willingness to work rotating shifts, including weekends, public holidays, and night shifts

Interested applicants, please email to agnes.ng@persolapac.com or WhatsApp to 9729 4098

Thank you for your interest but only shortlisted applicants will be notified.

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EA License No: 90C3494
EA Personnel No: R1103939
EA Personnel Name: Ng Hui Jun

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