Editorial summary

The company is seeking a Software Engineer to provide production support for Client Connect users, with responsibilities including root cause analysis, issue resolution, and process improvements. Candidates must be comfortable working on weekends and rotating shifts as required, demonstrating ownership and effective communication with stakeholders. The role offers a salary of 11,000 and emphasizes collaboration, automation, and continuous improvement initiatives.

This summary is AI-generated and may contain inaccuracies. Please refer to the full job description below.

Job description

[This job id 15287 first appeared in Job-Q.com on 19 Jun 2026]

Successful candidates need to be comfortable with working on weekends, and rotation shifts as and when required.

Key Responsibilities:

• To provide day-to-day production support for the Client Connect users.
• Identify root cause, corrective, improvement action, and track improvement action until closure in compliance with the bank standards.
• Communicate application problems and issues to key stakeholders.
• Able to take ownership of issues and follow through to closure.
• Ability to provide continuous improvement initiatives and automating recurring tasks to reduce toil.
• Work effectively in collaboration with different teams either local or remote.
• To develop monitoring tools/alerts to for proactive actions
• To communicate effectively and work efficiently with a group of people supporting both functional/technical areas.
• Basic understanding of CI/CD pipelines and SDLC (application delivery)
• Assist application teams in setting up SLI, SLOand Error budget for the system/s
• Participate in Blameless Incident Retrospectives and follow up on action items.
• Work with application teams for Observability, automating monitoring and auto remediation of known issues.
• Any other ad-hoc duties as assigned by supervisors.

Requirements:

• Bachelor’s degree in Engineering / Computer Science / Information Technology or related field.
• Around 8 Years and above of relevant experience

Core Technical competency:

• Experience with full stack software development.
• Experience with any Programming Language
• Experience with any Message Queue
• Experience with any NOSQL & RDBMS
• Core Java, JavaScript, GO/Golang, Python, Unix Scripting
• Nodejs, Meteor Framework
• Sybase, MariaDB, MongoDB, Redis or any in-memory cached
• Message Queues (e.g. IBM MQ), Kafka
• Solaris, Redhat Linux or any Unix or Linux OS flavor
• Html, Xml, JSON, Flatbuffer

Interested applicants, please email your resume to Douglas Tan Yu Feng

Email: douglastan@recruitexpress.com.sg

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