Editorial summary

The company is seeking a Sr Operations Executive (Contract Logistics) to lead and manage warehouse and office staff, ensuring efficient daily operations and achievement of service levels and KPIs. The role involves acting as the primary customer interface, resolving operational issues, and maintaining compliance with customs and inventory regulations. The position offers a salary of 5,700 and requires strong leadership, operational management skills, and a solution-oriented approach. This is a permanent role within the logistics industry, emphasizing a conducive working environment.

This summary is AI-generated and may contain inaccuracies. Please refer to the full job description below.

Job description

Industry: Logistics

Conducive Working Environment

Permanent role

Responsibilities:

• Lead and manage a team warehouse and office staff to ensure smooth and efficient daily operations.
• Oversee operational execution to ensure service levels, lead times, and customer KPIs are consistently achieved.
• Act as the key customer interface, handling operational queries, resolving issues promptly, and maintaining strong customer relationships with a proactive and solution-oriented mindset.
• Ensure compliance with Customs regulations and bonded/controlled goods requirements.
• Maintain accurate inventory control and accountability, including cycle counts and annual stock takes.
• Plan and optimize manpower deployment to meet operational demands and productivity targets.
• Monitor team discipline, attendance, and performance, including tracking of lateness and medical leave.
• Manage purchase requisitions, documentation, and operational records in a timely and accurate manner.
• Drive resolution of QEHS and operational non-compliances, ensuring corrective and preventive actions are implemented.
• Partner closely with HR on manpower matters, employee relations, and workforce planning.
• Identify and implement process improvements to enhance productivity, efficiency, and service quality.
• Support 24/7 operations, including flexibility to respond

Requirements:             

• Diploma/Degree in Logistics, Supply Chain, Business, or related discipline.
• Minimum 3–5 years of logistics/warehouse operations experience, with proven experience managing a team of at least 12–15 headcount.
• Proficient in SAP (WM/MM or equivalent systems) for inventory and operational transactions.
• Strong customer-facing skills – confident, responsive, and able to manage stakeholders effectively
• Good understanding of warehouse operations, inventory control, and compliance requirements.
• Proven ability to manage a small team and drive performance outcomes.
• Able to work in a fast-paced, dynamic environment with strong problem-solving skills.
• Willingness to support shift-based / 24/7 operations when required.

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to carlo@peopleprofilers.com

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

20 Cecil Street, #08-09 PLUS Building Singapore 049705

+65 69509747   

EA License Number: 02C4944

Registration Number: R1100011

EA Personnel: Carlo Antonio Dela Cruz