Job description

• Pperations & maintenance for a premier mixed-use retail/office development.
• Manage tenant relations, fit-outs, and strategic asset enhancement projects.
• Require 5+ years' property management experience with strong M&E knowledge.

Our client is looking for someone to drive excellence at a premier mixed-use development. Lead operations, tenant relations & asset enhancement for a top developer. To champion the daily operational integrity of our retail and office assets, driving efficiency, compliance, and continuous improvement across all facets of property management.

Responsibilities:

• Direct daily facilities management, lead a team of technicians, and optimize all maintenance programs for mechanical and electrical (M&E) systems.
• Manage the entire cycle of tenant engagements, from coordinating fit-outs and handovers to fostering strong, lasting relationships and ensuring a superior experience.
• Play a key role in asset enhancement initiatives and upgrades, contributing to the property's long-term value and appeal.
• Serve as the primary liaison with authorities, consultants, and contractors, ensuring all operations adhere to the highest regulatory and safety standards.
• Refine standard operating procedures (SOPs), manage vendor performance, and handle critical administrative functions including contracts and procurement.

Who We Are Looking For:

• A proven professional with at least 5 years of experience in facilities or property management, specifically within Commercial or Retail environments - a must.
• A strong technical foundation, with expert knowledge of building M&E systems and maintenance protocol, required experience within Commercial Offices/Retail.
• A natural leader and problem-solver with outstanding communication skills and a hands-on approach.
• A degree in Estate Management, Building Services, Engineering, or a related field.
• A proficient user of standard office software, with experience in building management systems being a significant advantage.

For more information about this role please contact Alex Beattie at abeattie@goughrecruitment.com.hk.

Data collected will be used for recruitment purposes only. Personal data provided by job applicants will be used strictly in accordance with the Personal Data (Privacy) Ordinance. We regret that only the shortlisted candidates will be notified.