Editorial summary

The company is seeking a Contract Healthcare Customer Service Officer/Clinic Assistant to support patient registration, appointment coordination, and general inquiries. No prior experience is required, and the role offers a monthly salary of up to $3,200. Responsibilities include assisting with referrals, payment transactions, health screenings, and maintaining effective communication with patients and internal teams. The position involves frontline customer service and operational support at designated service points.

This summary is AI-generated and may contain inaccuracies. Please refer to the full job description below.

Job description

[This job id 22630 first appeared in Job-Q.com on 30 Jul 2026]

Job Scope

• Assist patients with registration and appointment-related matters
• Support the coordination of referrals and follow-up arrangements
• Attend to general enquiries and payment transactions professionally
• Provide frontline assistance and ensure a positive patient experience
• Address feedback or service-related concerns appropriately and escalate when required
• Maintain effective communication with patients and internal teams
• Support operations at designated service points according to roster arrangements
• Assist with basic health screening activities such as recording patients’ height, weight, and blood pressure readings

Job Requirements

• Minimum GCE ‘N’ Level / ‘O’ Level, NITEC, or equivalent qualification

• Good customer service, communication and interpersonal skills

• Service-oriented and hands-on mindset with a caring and empathetic attitude toward patients

• Comfortable working in a fast-paced healthcare environment

All qualified applicants, please send in your resume to:

Tricia Celestine Goh (R1981653)
Recruit Express Pte Ltd | Company Reg. No.199601303W | EA License Number: 99C4599

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