Editorial summary

The company is seeking an Application Specialist to provide technical and applications support for laboratory instruments, collaborating with sales, service, and marketing teams to deliver validated analytical solutions. The role involves supporting the full sales cycle, including feasibility testing, product demonstrations, onsite troubleshooting, and customer training to ensure optimal instrument performance and compliance. The position offers a basic salary of up to SGD 4,300, with total compensation reaching up to SGD 4,600. The ideal candidate will possess strong technical expertise and customer service skills to facilitate reliable results and maximize instrument value.

This summary is AI-generated and may contain inaccuracies. Please refer to the full job description below.

Job description

[This job id 23771 first appeared in Job-Q.com on 04 Aug 2026]

The Application Specialist provides technical and applications expertise across the laboratory instrument portfolio, partnering with the Sales, Service, and Marketing teams to convert customer requirements into validated analytical solutions.  

The role spans the full pre- and post-sales cycle from feasibility testing and product demonstrations collaborating with sales team. The specialist will also support onsite troubleshooting and customer training ensuring customers to achieve compliant, reliable results and full value from their instruments and services. 

Key Responsibilities 

Technical & Applications Expertise

• Provide technical expertise for laboratory analytical solutions with scientific instruments and software tailored to customer requirements. 

• Prepare feasibility and sample-analysis test reports for potential leads with collaboration of field sales team. 

• Ensure all solutions comply with customer specifications, tolerances, and standard methods, supporting the correct integration of products and services. 

Sales Support 

• Support the sales process through sample analysis and system demonstrations. 

• Perform effective in-house and onsite demonstrations that clearly showcase instrument applications and build customer confidence. 

Customer Support & Troubleshooting 

• Deliver remote (telephonic) and onsite troubleshooting, including initial information gathering, evaluation of the issue, and provision of a clear solution roadmap to resolve customer problems. 

• Provide reliable support to customers through tele-advice and onsite intervention. 

Training & Enablement 

• Conduct training sessions that help customers understand instrument applications, general operation, and underlying analytical theory. 

• Assist in organizing marketing activities such as seminars and training courses to promote Laboratory instrument. 

Operational Excellence & Collaboration 

• Establish a strong support foundation in managing efficient laboratory workflows. 

• Maintain a positive, professional, and responsible attitude in all customer and internal interactions. 

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TELE me at @jacechooo or WA me at https://wa.me/+6582976283 NOW!
Interested candidates please submit your resume to

Jace Choo Oi Kei
Personnel EA License No.: R1875164
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

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