Job description

Job Description

The incumbent will manage and lead the design, development, and delivery of mission-critical applications in the Cards Technology domain. This role involves managing cross-functional teams, technical delivery, deployments and ensuring alignment with enterprise architecture, regulatory requirements, and strategic technology goals.

Key Responsibilities

Application Development & Delivery

• Lead development and implementation Cards-related applications with overall accountability ensuring product deliveries are timely and with good quality.

• Partner with SA & subject matter experts to understand and implement functional and technical requirements

• Provide systems input to specification phase (e.g., effort estimates, high-level delivery plan) based on impact assessment (e.g., function points)

• Partner with Architects, Security and System Analysts to ensure solution design complies with enterprise design principles, security and control standards. Have a hands-on approach to ensure that the application teams build the enhancements according to the solution plan

• Drive platform modernization initiatives in collaboration with Architecture, Risk, and Infrastructure teams.

• Partner with Test Manager to ensure completion of SIT, UAT, performance / load testing and application security testing with quality results

• Work with Security to facilitate completion of penetration testing and remediation of findings in accordance with Mitigation Plan

• Prepare and manage technical implementation plan across application teams

• Coordinate technical implementation activities across application teams to ensure non-event production cutover and adequate post implementation support

• Escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions

• Work with vendor to ensure product deliveries are timely and good quality.

• Manage budget coming from different projects. 

• Ensure project documentation is done up in accordance with bank standards.

DevOps & Technical Governance

• Champion CI/CD, automated testing, and infrastructure-as-code practices.

• Ensure compliance with patching, vulnerability remediation, and security standards.

• Manage deployments and change control processes.

Incident & Problem Management

• Provide technical leadership during major incidents.

• Conduct root cause analysis and implement preventive actions.

• Collaborate with support teams for smooth production transitions.

Team & Stakeholder Management

• Lead high-performing teams across onshore and offshore locations.

• Mentor team members and foster technical excellence.

• Collaborate with business units, vendors, and compliance teams to align delivery with strategic goals.

Operational Excellence

• Drive continuous improvement across development and delivery processes.

• Maintain technical documentation, design artifacts, and runbooks.

• Participate in capacity planning, disaster recovery, and performance tuning.

Job Requirements

Education & Experience

• Bachelor Degree in Computer Science, IT, Engineering, or related field.

• 12–15 years of experience in software development and technical delivery leadership.

Technical Proficiencies

• Strong knowledge of Credit Card systems (acquisition, authorization, settlement, disputes).

• Proficient in distributed and mainframe technologies

• Hands-on experience using CardLink hosted on a mainframe platform.

• Hands on experience on distribute platform with a good functional knowledge on cards

• Experience with large-scale migration of cards platform will be advantageous.

• Experience with DevOps tools and cloud technologies would be preferred.

Leadership & Delivery Skills

• Proven ability to lead development teams and influence cross-functional stakeholders.

• Strong collaboration and communication skills across technical and non-technical audiences.

• Independent, proactive, and delivery-focused with a deep understanding of SDLC, Agile, and DevOps.

Core Competencies

• Strategic planning and execution

• Technical architecture and design thinking

• Team leadership and coaching

• Effective communication and stakeholder management

• Delivery-focused mindset with attention to detail

• Analytical thinking and problem-solving

Additional Requirements