Editorial summary

The company is hiring a Hospital Front Office Assistant on a one-year contract through Recruit Express, with deployment at Orchard. The role involves managing VIP and VVIP patient listings, ensuring patient confidentiality, providing assistance, handling feedback and complaints, and coordinating maternity webinars. The position offers a salary of $2,600 and requires working five days a week with flexible shifts between 0700-1630 or 1030-2000 hours. Candidates should possess strong communication skills and a customer service-oriented approach.

This summary is AI-generated and may contain inaccuracies. Please refer to the full job description below.

Job description

[This job id 30902 first appeared in Job-Q.com on 09 Sep 2026]

We are hiring under Recruit Express headcount and you will be deployed to:

Location: Orchard
Salary: $2600
Working hours: 5 days (any 5 days from Mondays to Sundays)
0700 - 1630hr @ 1030 - 2000hr

Job Description:

• Prepare daily VVIP/ VIP listing and send to respective HODs and Senior Management
• Visit newly admitted patients and ensure patient’s confidentiality at all times.
• Go the extra mile by offering assistance and recording feedback received
• Handle and provide service recovery for potential feedbacks/ complaints that are addressed
• Coordinate and conduct maternity webinars.
• Escalate crucial issues to Senior Customer Relations Officer (SCRO)/ Executive if beyond scope for service recovery
• Handle general enquiries such as queue filtering and manage billing matters • Perform bedside admission duties:
• Ensure Health Declaration form is filled out and escalate for medical attention when necessary
• Verify and key in patient data into system
• Advise patients on the mode of payment
• Follow-up with Drs and/ or clinic staff on completing admission information
• Any other ad hoc duties as assigned by supervisor

For interested candidate, please email your resumes to 

Sunny Ng San Ni

Outsourcing Team

Recruit Express Pte Ltd (EA No. 99C4599)

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