Editorial summary

The company is seeking a Group Insurance Claims Executive for a 12-month contract, offering a salary of $4,000 per month. The role involves assessing and processing local and overseas group insurance claims, reviewing pre-authorisation requests, and liaising with policyholders, healthcare providers, and internal teams to resolve claims inquiries. Key responsibilities include claims administration, payment processing, and handling related transactions. The position requires attention to detail and knowledge of insurance claim procedures within policy guidelines.

This summary is AI-generated and may contain inaccuracies. Please refer to the full job description below.

Job description

[This job id 21162 first appeared in Job-Q.com on 23 Jul 2026]

Key Responsibilities

• Assess and process local and overseas group insurance claims accurately within policy terms and service turnaround time.
• Review and approve Pre-Authorisation and Letter of Guarantee (LOG) requests in accordance with policy guidelines and MOH benchmarks.
• Liaise with policyholders, healthcare providers, intermediaries and internal stakeholders to resolve claims enquiries and obtain supporting information.
• Handle claims administration, including payment processing, refunds, unsuccessful bank transfers, CPF-related transactions and outstanding receivables.
• Prepare claims correspondence, reports, meeting minutes and statistical analysis.
• Participate in system enhancement projects, UAT testing and process improvement initiatives.
• Identify potential fraud or claim inconsistencies and escalate when necessary.

Requirements

• Experience in Group Insurance Claims, preferably covering Group Life, Personal Accident, Critical Illness, Disability Income, Hospitalisation & Surgical and Outpatient products.
• Good communication and stakeholder management skills.
• Proficient in Microsoft Office applications (Word, Excel and PowerPoint).
• Health Insurance Certificate, M5 and M9 certifications are advantageous.

Interested applicants please email your resume to ivytham@recruitexpress.com.sg

Ivy Tham Yi Ru (R1104692)

Recruit Express Pte Ltd (EA Number: 99C4599)

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