Editorial summary

The company is seeking a 2 Months Temp Customer Service Officer to join Orchard Service Apartment. The role involves delivering courteous guest service, efficiently handling inquiries and complaints, answering calls within three rings, and managing cashiering in accordance with the residence’s policies, with a 44-hour workweek across rotating shifts (7am–4:30pm, 11am–8:30pm, 1pm–10:30pm, 10pm–7:30am) and including public holidays. Key requirements include strong communication skills, a guest-focused approach, and the ability to respond tactfully to requests and issues. The position offers a monthly salary of SGD 2,800.

This summary is AI-generated and may contain inaccuracies. Please refer to the full job description below.

Job description

[This job https://singapore.job-q.com/jobs/detail/2-months-temp-customer-service-officer-orchard-service-apartmentup-to-2-8k-hlv-39133 first appeared in Job-Q.com on 20 Oct 2026]

Mon to Sun (including PH) - Any 5 days in a week (44 Hours work week)

45-minute break 

Shift work (hours):

7am to 430pm

11am to 830pm

1pm to 1030pm

10pm to 730am

• Work closely with the Residence Manager and provide courteous services to guests. Respond efficiently and tactfully to guests’ complaints, requests and inquiries.
• Provide courteous and efficient service, striving to fulfill each guests’ request whenever possible. Ensure all telephone calls are promptly handled within three rings.
• Handle cashiering functions and adhere to the residence’s Standard Policies & Procedures.
• Maintain good guest relations with in-house guests at all times. Project a courteous and hospitable attitude.
• Take ownership of problems and promptly handle guest complaints according to established procedures. Report to the supervisor for further follow-up when necessary. Write glitch reports when required.
• Ensure guest room security, emergency, and fire procedures are followed. Encourage the use of Safe Deposit boxes (El-Safe) and adhere to policies & procedures for their use.
• Be familiar with SR facilities, functions, major city attractions and events. Provide guests with accurate information as requested. Maintain a professional and courteous working relationship with all hotel personnel, ensuring effective communication.

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TELE me at @vallsl or WA me at https://wa.me/+6587200388 NOW!

Interested candidates please submit your resume to

Ivy Lau Lok Tong

Outsourcing Team

Recruit Express Pte Ltd

Company Reg. No. 199601303W | EA License Number: 99C4599

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