Editorial summary

The company is seeking a Call Centre Officer responsible for coordinating appointments related to gas and water heater installations or cut-offs, handling customer inquiries, and promoting gas appliances and partnerships. The role involves following up on customer requests via email and SMS, liaising with contractors, and managing special cases as needed. The position offers a monthly salary of $2,300 and requires strong communication skills and customer service experience. All interested candidates are encouraged to apply.

This summary is AI-generated and may contain inaccuracies. Please refer to the full job description below.

Job description

[This job id 28091 first appeared in Job-Q.com on 27 Aug 2026]

Job Scope:

• Contact customer to arrange for appointments for the installation or cut-off of gas pipes / gas/ water heater or appliances.
• Handle customers’ enquiries on appointments, installation charges and other gas installation related matter.
• Follow up on customer’s enquiries from emails.
• Send SMS/emails to customers on their appointment schedules.
• Promote gas appliances / collaborations with other business partners to potential customers.
• Liaise with term contractor on any services lapse.
• Feedback on any difficult/special cases.
• Any other duties as assigned by supervisor

All Interested candidates are invited to email your resume in MS Word format to:

Please include your full working experience, education background, notice period, expected salary.

Shermaine Soo Yi Ning (R1877837)

Recruit Express Pte Ltd

Company Reg. No. 199601303W | EA License Number: 99C4599

Recruiter's ref code: #EST

We regret to inform that only suitable candidates will be shortlisted for an interview.

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