2683 - Customer Service Officer - Sales support
On site
Full Time
Editorial summary
The company is seeking a Customer Service Officer specializing in sales support to manage maintenance contracts, schedule appointments, coordinate with technicians, and handle customer follow-ups. The role is based at Aljunied Industrial Complex in Singapore, near Mattar MRT, and offers a salary ranging from $2,300 to $3,000 plus commissions. Key responsibilities include ensuring timely service delivery, invoicing, and reordering consumables. The position requires strong communication skills and the ability to coordinate effectively with clients and technical staff.
This summary is AI-generated and may contain inaccuracies. Please refer to the full job description below.
Job description
[This job id 32133 first appeared in Job-Q.com on 15 Sep 2026]
WhatsApp: +65 90820021 (Kyler)
Email:
5 days, 9am-6pm
Salary: Basic $2300-$3000 + Commission
Location: Aljunied Industrial Complex, Singapore (nearest MRT Mattar)
Company: Medical equipment supplier
Responsibilities:
- Track and oversee all existing maintenance contracts to ensure timely service delivery
- Schedule maintenance appointments with customers when maintenance is due
- Coordinate with technicians to perform scheduled maintenance tasks
- Liaise with accounts to invoice maintenance jobs promptly after completion
- Email and follow up with customers to reorder consumables such as pads and batteries after expiry
- Email and follow up with customers to obtain new purchase orders or signed quotations for contract renewals before expiry
- Handle incoming phone calls and respond to sales enquiries professionally
- Handle incoming phone call, sales enquiries and prepare sales quotation
- Support and complete any ad hoc projects assigned
Requirements:
- Minimum GCE ‘A’ Levels or Diploma
- At least 1-2 years' experience in customer support roles, telemarketer experience is added advantage
- Proficient in computer applications, including Microsoft Office
The Supreme HR Advisory Pte. Ltd | 14C7279
Gan Kai Le | R23112683
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Illegal practices reminder: It is illegal for recruiter to collect payment (kickback) from the worker https://www.mom.gov.sg/-/media/mom/documents/publications/foreign-workers/what-are-kickbacks.pdf
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Job Summary
- Published on: 15 Sep, 2026
- Category: Customer Service
- Vacancy: 1
- Job type: Full Time
- Salary: 3000
- Location: On site
- Job Nature: Full Time
Company Details
- Name: THE SUPREME HR ADVISORY PTE. LTD.
- UEN: 201426535W
- Location: Singapore