Editorial summary

The company is seeking a Patient Service Associate for the Emergency Department at Novena Hospital, offering a salary of SGD 2,500. The role involves patient and visitor registration, billing, appointment scheduling, and observation ward monitoring, including preparing medical documents and coordinating admissions and discharges. Candidates should have experience in high-stress or customer service environments and be able to work rotating shifts on a six-day work week, including weekends and public holidays. Training is provided, and interested applicants are encouraged to contact via WhatsApp or submit their resume for consideration.

This summary is AI-generated and may contain inaccuracies. Please refer to the full job description below.

Job description

[This job id 30149 first appeared in Job-Q.com on 06 Sep 2026]

Job Scope:

• Patients' and Visitors' registration
• Billing and payment
• Appointment scheduling (handling both in and outbound calls, facsimiles, and emails)
• Observation ward monitoring: Preparing necessary medical documents for doctors' review
• Admission and discharge coordination.

Requirements

• Experience in highly stressful/customer service environment would be advantageous
• Able to perform 3 rotating shifts on a 6-day work week including weekends and public holidays

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TELE me at @vallsl or WA me at https://wa.me/+6587200388 NOW!

Interested candidates please submit your resume to

Ivy Lau Lok Tong

Outsourcing Team

Recruit Express Pte Ltd

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