Editorial summary

The company seeks an Airfreight Operations Executive (Customer Service) to join the Co-Loading team at Changi Airfreight Centre, focusing on customer-focused solutions for airline products. The role involves assisting daily cargo bookings, securing capacity with airlines, and advising customers on product requirements to ensure seamless service. Key requirements include familiarity with airline products and strong coordination skills to manage bookings and capacity confirmations. Compensation ranges from $2,000 to $3,800 per month, with working hours Monday–Friday 9am–6pm and alternating Saturdays 9am–1pm.

This summary is AI-generated and may contain inaccuracies. Please refer to the full job description below.

Job description

[This job https://singapore.job-q.com/jobs/detail/6723-airfreight-operations-executive-customer-service-2-000-3-800-changi-40301 first appeared in Job-Q.com on 27 Oct 2026]

Airfreight Customer Service Executive (Coloading)

Salary: $2000 – $3800
Location: Changi Airfreight Centre
Working hours: Mon – Fri 9am – 6pm |  Alt Sat 9am – 1pm

You will be part of the Co-Loading team in charge of providing seamless and customer-focused solutions through our various airline products.

Job Responsibilities:

• Assist customers in daily bookings of cargo sales on our various airline products
• Booking of capacity with airlines and confirmation of capacity with customers.
• Be familiar with the requirements of our various airline products and advise our customers accordingly.
• Assist in administration of cargo bookings, e.g. loading flight reservations into system / template and ensuring all data are accurately updated.
• Interface with multiple parties including customer, warehouse, carriers, customs, etc on shipment requirements
• Track and monitor shipments status and inform customer accordingly
• Maintain good relationships with both customers and handle customers' enquiries on a timely basis
• Work closely with Billing Team to provide accurate data for invoicing.
• Other duties as assigned.

Requirements:

• Min. 1 year of working experience in the related field, e.g. airfreight customer service, co-loading etc.
• Familiar with Cargo Community Network (CCN) system.
• Proficient in MS Office and Excel.
• Candidate may be required to work on shift and weekends.

📲Interested candidates, please WhatsApp your resume to: +65 9642 0989 (Han) 📧 Or email your resume to: 

👤Chaw Chiaw Han | R22106723🏢 The Supreme HR Advisory Pte Ltd | EA 14C7279

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