Editorial summary

The company is seeking an Air Freight Officer in Jurong East to coordinate and manage end-to-end air freight import operations, ensuring timely cargo receipt, handling, and delivery. The role involves liaising with airlines, customers, ground handlers, customs brokers, and internal teams, as well as preparing and verifying documentation such as AWBs and customs clearance papers. The position requires strong coordination skills, attention to detail, and the ability to handle operational exceptions effectively. The offered salary for this role is $4,200 per month.

This summary is AI-generated and may contain inaccuracies. Please refer to the full job description below.

Job description

[This job id 28045 first appeared in Job-Q.com on 27 Aug 2026]

Responsibilities:

• Coordinate and manage end-to-end air freight import operations, ensuring timely receipt, handling, and delivery of cargo.

• Liaise closely with airlines, customers, ground handlers, customs brokers, and internal stakeholders to ensure smooth cargo movement.

• Prepare, process, and verify air waybills (AWB), customs clearance documentation, billing, and invoices.

• Monitor and track shipments, providing regular updates to customers and internal teams.

• Handle operational exceptions such as shipment delays, damages, discrepancies, and claims, ensuring prompt resolution.

• Ensure compliance with air cargo regulations, company SOPs, and industry standards.

• Work collaboratively with sales, customer service, and warehouse teams to support service excellence.

• Maintain accurate operational records, including shipment details, cargo manifests, and billing information.

• Ensure accurate and timely billing in accordance with agreed rates and services rendered.

• Stay updated on industry trends, regulatory changes, and operational best practices, and proactively share insights with the team.

• Perform other operational duties as assigned by the Manager.

Requirements:

• 1–3 years of experience in air freight operations (import experience preferred).

• Familiarity with air cargo documentation, customs procedures, and billing processes.

• Strong coordination and communication skills.

• Detail-oriented, able to manage multiple shipments and deadlines.

• Proficient in MS Office; experience with freight forwarding systems is an advantage.

Interested candidates please apply online or send your latest CV to 

AlwaysHired Pte Ltd

Reg No: R1549345

EA: 24C2293

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